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Google Chrome: Vertical scrollbar disappears on some web pages, maybe due to a strange toolbar

One of my customers have trouble viewing some of the pages on our website. Specifically it is the vertical scrollbar, that disappears on some pages.

She is using Google Chrome, and as the following screenshots will show, Chrome also has a strange toolbar.

On this first image, there are no problem with scrolling

http://i45.tinypic.com/3444bqe.png

On the next, the scrollbar has disappeared although there is plenty of content on the page.

http://i47.tinypic.com/125qdlv.png

I have tried to reproduce the error on my own machine with the same Chrome version, but it was not possible. So I suspect the strange toolbar to be the culprit.

Does anybody know which extension gives this bar?

like image 885
Carsten Gehling Avatar asked Sep 24 '12 07:09

Carsten Gehling


People also ask

How do I stop the scroll bar from disappearing in chrome?

Open a Chrome window. In the address bar, enter "chrome://flags," and navigate to that page. Scroll down to Overlay Scrollbars, and set the field to "Disabled."

Why does the scroll bar disappear on some Web pages?

Scroll bars may disappear when a page element that holds content expands to accommodate excess content. For example, you may size a Web browser window so that it takes up only half of your monitor's available width.

Why does my scroll bar keep disappearing in chrome?

Remove Extensions Enabled extensions can also cause the Chrome vertical scroll bar missing problem. You can disable all extensions and then reboot Chrome. If the vertical scroll bar is back, the vertical scroll bar disappears because of one or some extensions.


2 Answers

Turning the scrollbar always on did the trick for me:

body {
  overflow-y: scroll;
}
like image 51
Carsten Gehling Avatar answered Oct 01 '22 13:10

Carsten Gehling


I fixed my missing scroll bar issue by turning off "Use hardware acceleration when available" It's in chrome://settings/system

like image 21
Angus Prune Avatar answered Oct 01 '22 13:10

Angus Prune