Failed to configure Release Management service user. Error: The remote server returned an error: (401) Unauthorized

Question

I have tried to configure release management to work across different servers with untrusted domains using the steps described in the below article.

http://blogs.msdn.com/b/visualstudioalm/archive/2013/12/12/configuring-release-management-to-work-across-untrusted.aspx

But when I tried to configure RM agent with ghost account, it was throwing error mentioned in the title. Please see the error screen attached..!!

I am searching for a solution for last few days...!!! Experts please help me.

Answer 1

Finally the issue has been resolved by logging in as shadow account. Changed RM server name with IP in MS deployment agent....!!

Thank you very much @Daniel Mann for the tips you have provided.