Logo Questions Linux Laravel Mysql Ubuntu Git Menu
 

Facebook don't track app installs on dashboard for iOS application

Tags:

ios

facebook

I create Facebook application on developers.facebook.com. Configure and integrate Facebook SDK in my iOS application according to facebook guide. And now after install application to new device, and login with Facebook. I see tracked events in Analytics -> Events -> Most Recent (filter by event type "App installs").

App Installs

But in dashboard page a see old date in "Last Mobile App Installs": Last Mobile App Installs

If clicked on "Last Mobile App Installs", i see graph with tracked installs: Tracked installs

Several times I validate the configuration of iOS project. I also have another project in which everything works fine. And the project settings are identical.

I checked request after iOS app installed to device: https://graph.facebook.com/v2.3/FACEBOOK_APP_ID/activities?&event=MOBILE_APP_INSTALL (i cut some informations from request). Response "success": true

What can I try to do?

Edited (29.06.2015) I check App Ads Helper (thank you Sleepy Panda). And what i see: App Ads Helper

like image 574
Ilya S Avatar asked Jun 24 '15 09:06

Ilya S


People also ask

How do I track app installs from Facebook ads?

The Ads Manager is your off-the-shelf tool to get insights about the performance, audience, and placement of your ads. By adding the Facebook SDK to your app, you'll be able to use the Ads Manager to measure app installs and in-app conversions.

Can you track app installs?

Install tracking is automatically enabled in Analytics for Android apps. You don't have to do anything!

How do I track an iOS app installed?

For install tracking on iOS, Google Analytics relies on Apple's resettable Identifier for Advertising (IDFA) to match app sessions to campaigns. To accomplish this, Google Analytics relies on Ad Networks to provide and send the IDFA and other campaign information to Google Analytics when an app user clicks on an ad.


1 Answers

I fixed my problem.

For others, who like me will not understand what was happening. Facebook tracked organic install. In my case i took a new device (which was not used with my application earlier). Install and launched app.

Thats all! After few minutes Facebook dashboard has been updated.

like image 94
Ilya S Avatar answered Sep 27 '22 16:09

Ilya S