Error while retrieving information from the server RPC:s-7:AEC-0 in Google play?

Question

Check if you are using latest version of Google Play.

OR

Following the steps below.

RPC:AEC:0 error is known as CPU/RAM/Device/Identity failure.

Only possible way you can follow to get rid off this error is,

Go to settings >application > Play Store >Clear Data & Clear Cache.

Go to accounts >Google >Remove account.

Reboot device.

Again Settings>Account >Google >Log In.

Refer to this link

OR

Factory Reset is the last working option, if none of the above worked.

I had that problem too...turns out my credit card info on file needed updated to my new expiration date.

These instructions came from troubleshooting on my phone.

On a computer (not tablet or phone) sign into your Google Wallet, click Payment Methods then edit to edit info. Hope it works for you too!

This worked for me when I encountered the same issue on my KitKat. Remove your account from the device (Settings > Accounts > Google > Remove Account)

Remove the following data: Settings> Applications > All> Downloads > delete data. Settings> Applications > All> Play Store> delete data. Settings> Apps > All> Google Services Framework (or if they have it in English: Google Service Framework) > delete data.

Log in again and it was fixed for me.

I got similar error while using in-app-purchase in android. My mistake is I used wrong purchase id while instantiating the purchases.

public static final String PRODUCT_ID_ASTRO_Match = "android.test.product";//wrong id not in play store dev console

Replaced it with:

public static final String PRODUCT_ID_ASTRO_Match = "android.test.purchased";

and it worked.

on the BlueStacks emulator worked for me the following solution

Go to ”Settings” -> “Applications” -> “Manage Applications” and select “All”

Go to “Google Play Services Framework” and select “Clear Data” & “Clear Cache” to remove all the data.

Go to “Google Play Store” and Select “Clear Data” & “Clear Cache” to remove all the data regarding Google Play Store.

Go to “Settings” -> “Accounts” -> “Google” -> Select “Your Account”

Go to “Menu” and Select “Remove Account”.

Now “Restart” your mobile device.

Go to “Menu” and “Add Your Account”.

and try to perform update or download.

I had the same issue - it sorted itself out in ~3 hours after I uploaded the app to the Play console. According to Google:

Warning: It may take up to 2-3 hours after uploading the APK for Google Play to recognize your updated APK version. If you try to test your application before your uploaded APK is recognized by Google Play, your application will receive a ‘purchase cancelled’ response with an error message “This version of the application is not enabled for In-app Billing.

While the message is not the same, I suspect the root cause to be the same.