Difficulty with Facebook Comments Moderation

Question

I am trying to implement moderation on Facebook comments plugin, which will be used in my site. I have made sure the following two tags are inside the HTML head section :

<meta property="fb:admins" content="582222130,804179xxx"/>
<meta property="fb:app_id" content="280627238712xxx"/>

I have placed the script just above the end of body tag:

<script type="text/javascript">    (function (d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s); js.id = id;
    js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1&appId=280627238712xxx";
    fjs.parentNode.insertBefore(js, fjs);
} (document, 'script', 'facebook-jssdk'));</script>

I have got the div tag in the right place:

<div class="fb-comments" data-href="http://www.sss.net/xxx" data-num-posts="5" data-width="585">

The Facebook comment loads on the browser everything seems to work apart from the moderation when I visit this page there are no comments at all. I have made sure that I have added myself as an admin, there are no space in-between the ids in tags in head tag (fb:admins).

Do I need to configure any setting when creating a Facebook app?

Answer 1

Looks like the appId that was used to get the plugin code looks different than the appID you have added in the meta tags. In your comment moderation tool, are you looking at the proper app ? Maybe check and see if changing the meta tag to the same app_id fixes it.