collect user feedback via Firebase Analytics?

Question

I want my app to provide users a way to send a feedback, feature request or malfunction report. I thought this would be a great use case for Firebase Analytics custom events. However, it seems like there is no way to show individual custom events with all data in Firebase console. Is Analytics meant to collect only statistical data or am I missing something?

Answer 1

Yes, Analytics is primarily only concerned about statistical data, but there is little stopping you from putting whatever you want in your custom events.

Just know that if you want to get a hold of attributes from custom analytics events, you will need to export your data to BigQuery.

Firebase doesn't have a formal mechanism for gathering end user feedback, but you are always free to file a feature request for anything you would like to see.