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Checkpoint Secure Client: "Connectivity with VPN services is lost" on Mac OS 10.8

When I install the secure client from Checkpoint (from here) on my Mac OS X 10.8, it works.

However, as soon as I restart the Laptop for 1-2 times, it won't work anymore displaying the error:

Connectivity with VPN services is lost

whenever clicking an option from the menu bar icon or trying to connect.

Every 10 seconds, this is written to system.log:

com.apple.launchd[1] (com.checkpoint.epc.service[1211]): Exited with code: 1
com.apple.launchd[1] (com.checkpoint.epc.service): Throttling respawn: Will start in 10 seconds

Are there any solutions or possible reasons for this?

like image 337
kadrian Avatar asked Jul 31 '12 22:07

kadrian


1 Answers

Since the question wasn't answered inline by the previous answers, I'll post it here.

I'm not sure of the underlying cause, but this happens when one of the Checkpoint config files gets truncated. Fix it by cd'ing to /Library/Application Support/Checkpoint/Endpoint Connect then copy from the backup file with: sudo cp Trac.config.bak Trac.config. Note that this is in /Library *not ~/Library. It's a global setting not per user.

like image 97
Josh Marinacci Avatar answered Oct 19 '22 03:10

Josh Marinacci