AWS Sign In Loop - Can't Access the Portal

Question

Issue: I am trying to sign in as a root user for my account from the AWS portal, but now, after I adding my password I keep getting redirected to: https://portal.aws.amazon.com/billing/signup?redirect_url=https%3A%2F%2Faws.amazon.com%2Fregistration-confirmation#/start, no matter what.

It was working fine till today, first time I've encountered this redirect.
Main Browser : Chrome - Version 62.0.3202.94

Based on what on similar cases found on google I tried the following and still did not manage to sort out the issue:
-Chrome: deleted all the cookies and cache data
-Chrome: restarted the device and also the browser
-Chrome: used incognito mode
-Firefox (an aws member said is the most suitable browser): tried normal and private mode
-Firefox: deleted all the cookies and cache data
-Edge: tried normal and private mode

Someone suggested already to make use of S3Browser, it does not seem as a efficient solution just to access the AWS Portal a few times a week so I am keeping it as the last resort.

If anyone experienced the same issue or has any more suggestions/ideas would greatly appreciate some help.

Thanks in advance.

Answer 1

I faced the same issue. The following fixed it for me:

1. Change your Amazon email address on www.amazon.com - You can use the same email address by using this trick. Change [email protected] to [email protected]
2. Use the lost password recovery on the AWS login site to recover the password for the former email address (i.e. [email protected]).
3. Use the new password to login on the AWS console with the former email address ([email protected])

Answer 2

I just had the exact same problem and it was caused by my Amazon account who happens to have the same email address as my AWS account. Turns out that somehow ends up to be one and the same account. I finally had to change the Email for my Amazon account and reset the password on my AWS account. Now they are nicely separated.