I have installed an app successfully as an internal tester. Now the app is ready for external testing, and has passed Apple review. In the email received from Apple, I clicked the Open in TestFlight
button, which opened the TestFlight app and displayed the app details.
Clicking the INSTALL
button fails with the following alert:
Couldn't accept the invite
You've already accepted the invite for this app.
OK
The message does identify the problem. Any ideas how to resolve it?
Once the app has been made available for testing, you receive an invitation from TestFlight to try it out. Open this invitation email on the device you're using and click on “View in TestFlight”. Once TestFlight opens, redeem the code from the provided universal link and open the app preview page.
Next, go to 'Users and Roles' > 'TestFlight Beta Testers' > 'External' and delete users you want to resend invites to. After that add them as new external users to your build. After that new invites will be sent to them.
I can confirm the email address for external testers does not have to be the user's registered Apple ID.
Also make sure that you're not trying to install as internal tester while being added as an external tester in a previous build because this will for sure result in the same error. To resolve this problem simply log in to iTunes Connect and remove this account from the external testers list - then you should be able to install as internal tester without problem.
I fixed this by unsubscribing to the old version of the app and then accepting the invite.
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