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I am trying to add a User to my App Store Connect so they can upload a build, but in the portal it does not allow me to give them access to certificates as the checkbox stays greyed out. I am the Account holder and Admin. "Access
to Certificates, Identifiers & Profiles" stays grey. Cant change this even when added as a User and try to edit their permissions.
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Note: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. They will not receive access to other membership tools and benefits.
As a member of the Apple Developer Program, you’ll use App Store Connect to submit and manage apps, invite users to test with TestFlight, add tax and banking information, access sales reports, and more. Once you’ve completed your enrollment in the Apple Developer Program, you can sign in to App Store Connect with the Apple ID you used to enroll.
Manage users on your App Store Connect team. The users resource represents an App Store Connect user. You can change or delete users, but you cannot add them directly. To add users, create a userInvitation.
Now that you are under your App Store Connect account, click on the “User and Roles” icon. You will then have to provide the email, first name and last name for the user.
This is probably because you have an individual account instead of organization one. I found it here.
Hope this helps anyone like me who got stuck here.
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