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App rejection with auto-renewable purchase - Guideline 3.1.2 - Business - Payments - Subscriptions

One of our application is continuously rejected after implementing auto-renewable subscription with below reason. Although we have followed guidelines to implement the screen.

We have also referred posts such

Guideline 3.1.2 - Business - Payments - Subscriptions

We noticed that your app or its metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement.

Your app's binary did not include:

– The following information about the auto-renewable nature of the subscription • Title of publication or service • Length of subscription (time period and content or services provided during each subscription period) • Price of subscription, and price per unit if appropriate • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable – A link to the terms of use – A link to the privacy policy

Adding the above information to the StoreKit modal alert is not sufficient; the information must also be displayed within the app itself, and it must be displayed clearly and conspicuously during the purchase flow without requiring additional action from the user, such as opening a link.

Next Steps

To resolve this issue, please revise your app or its metadata to include the missing information.

Attached screenshots for your reference.

enter image description here

Also, we show the whole set of plans in more option in the top right corner. what else is expected from apple?

Any suggestions are welcome.

like image 267
Rajesh Avatar asked Dec 26 '17 05:12

Rajesh


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2 Answers

You can go through App Store Review when you add a link to the privacy policy and terms of use from within the app and the app store description.

Also you must put the note about auto-renewable subscription on your paywall OR app store description.

For a detailed guide, check out: https://www.revenuecat.com/blog/apple-will-reject-your-subscription-app-if-you-dont-include-this-disclosure

like image 171
Comprehensive_Ant Avatar answered Sep 18 '22 07:09

Comprehensive_Ant


We are able to fix this issue by adding these pieces of information on the landing page itself. enter image description here

like image 40
Rajesh Avatar answered Sep 21 '22 07:09

Rajesh