App not correctly configured to use google play game services

Question

I'm using the BaseGameActivity class to connect to google play games services. The problem is that somehow authentication doesn't work. I'm searching the web for a solutions for hours but didn't find anything what helps me solving the problem.

When I start the BaseGameActivity I get the following output in the LogCat:

03-19 14:22:36.126: W/GameHelper(15312): ****
03-19 14:22:36.126: W/GameHelper(15312): ****
03-19 14:22:36.126: W/GameHelper(15312): **** APP NOT CORRECTLY CONFIGURED TO USE GOOGLE PLAY GAME SERVICES
03-19 14:22:36.126: W/GameHelper(15312): **** This is usually caused by one of these reasons:
03-19 14:22:36.126: W/GameHelper(15312): **** (1) Your package name and certificate fingerprint do not match
03-19 14:22:36.126: W/GameHelper(15312): ****     the client ID you registered in Developer Console.
03-19 14:22:36.126: W/GameHelper(15312): **** (2) Your App ID was incorrectly entered.
03-19 14:22:36.126: W/GameHelper(15312): **** (3) Your game settings have not been published and you are 
03-19 14:22:36.126: W/GameHelper(15312): ****     trying to log in with an account that is not listed as
03-19 14:22:36.126: W/GameHelper(15312): ****     a test account.
03-19 14:22:36.126: W/GameHelper(15312): ****
03-19 14:22:36.126: W/GameHelper(15312): **** To help you debug, here is the information about this app
03-19 14:22:36.126: W/GameHelper(15312): **** Package name         : *****
03-19 14:22:36.126: W/GameHelper(15312): **** Cert SHA1 fingerprint: *****
03-19 14:22:36.126: W/GameHelper(15312): **** App ID from          : *****
03-19 14:22:36.126: W/GameHelper(15312): ****
03-19 14:22:36.126: W/GameHelper(15312): **** Check that the above information matches your setup in 
03-19 14:22:36.126: W/GameHelper(15312): **** Developer Console. Also, check that you're logging in with the
03-19 14:22:36.126: W/GameHelper(15312): **** right account (it should be listed in the Testers section if
03-19 14:22:36.126: W/GameHelper(15312): **** your project is not yet published).
03-19 14:22:36.126: W/GameHelper(15312): ****
03-19 14:22:36.126: W/GameHelper(15312): **** For more information, refer to the troubleshooting guide:
03-19 14:22:36.126: W/GameHelper(15312): ****   http://developers.google.com/games/services/android/troubleshooting

I checked more than ten times that the Package name, Cert SHA1 fingerprint and App ID (which I starred here) really are identically with those given in https://console.developers.google.com/project/my-app-id/apiui/credential

I also deleted the client IDs given there several times and recreated them. But nothing helps. Can you help me?

Answer 1

In my case, the SHA1 finger print was incorrect.

1. Go to the Google Play Developer Console, and find your game
2. Go the the "Game Details" tab on the left
3. Scroll Down to "API Console Project" and click your "Project Name"
4. Now in the Google Developer Console (Different Console), go to API Manager
5. Click the Credentials Tab
6. Under the OAuth 2.0 Client IDs, click your project name
7. And now, finally, you can change your SHA1 finger print and/or package name is need be.