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App disappeared from AppStore [closed]

Tags:

ios

app-store

I published my first App a few days ago (actually: two Apps; one Ad-free Version for Pricetier 1 and a free Version with Ads), and after the initial ~24 hours to show up in the AppStore it could be found by searching for "Dotoro" (the name of the App).

That was until yesterday afternoon. Since then, the App is nowhere to be found when searching from an iOS-Device:

searching for "Dotoro" on iOS

I have not made any changes to the App after the initial release and iTunes Connect lists it as "ready for sale".

Status on iTunes Connect

However, the direct Links on a Mac/PC do still work:

https://itunes.apple.com/app/id1104775660

https://itunes.apple.com/app/id1107224494

https://itunes.apple.com/us/developer/jan-udo/id1104775659

Is there anything i can do about this? What's the reason an App can't be found by the search anymore?

like image 974
oezi Avatar asked May 05 '16 09:05

oezi


People also ask

How do I recover an app that has disappeared?

From your Home screen, tap the Application screen icon. Find and tap Settings > Apps. Swipe to the All tab. Select the app that you want to enable, then tap Enable.

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If an app disappeared from the Home Screen on your iPhone, the first place you should look is the App Library. Every app on your iPhone can be found in the App Library, even if you've removed them from your Home Screen.


1 Answers

EDIT: The Apple support status website is now showing an issue for the app store, starting at 11 AM. The issue seems to be fixed at 7:30 AM

You can check Apple servers issues on this website.Today seems to be a normal day.

I advise you to open a support ticket. I check your apps on my Ipad and can not get them too. However, the autocomplete form shows me your two app names.

enter image description here

Hope it will help !

like image 75
Romain Willmann Avatar answered Oct 08 '22 01:10

Romain Willmann