App crashed with base.apk!libmonochrome.so

Question

We are experiencing large number of crashes recently especially in Samsung, LG devices (mostly Android 10, 11).

The crash report in Play Console says : backtrace: #00 pc 0000000001bb1ed8 /data/app/~~8ql0flEwCl8tpQXEDqYp-w==/com.google.android.webview-nHOdMOK9WY-Nv2RB5HLF7A==/base.apk!libmonochrome.so (offset 0x352000)

#00 pc 0000000002a299cc /data/app/com.android.chrome-vWnAqmlPpzO9GGYC3iaeyg==/base.apk (offset 0xd49000)

Has anyone else been experiencing this and can anyone point out to what might be causing such a thing?

Answer 1

Recently I experienced same issue on webview.

Problem was from last update of Android System Webview. When I disabled it, App webviews were working properly.

So the only solution we got was to inform & direct users via notification to update their Chrome and Android System Webview apps to latest version, to overcome this issue.

I hope this might help others.