Android Zendesk SDK v1 Offline Messge Fragment layout invalid after Jetifier

Question

I have been using Zendesk v1 SDK along with AndroidX and Jetifier and after updating to AS 3.3, Gradle version 4.10.1, I am getting errors at compile time, it looks like Jetifier is translating IDs incorrectly in the offending generated file. There are 2 edit texts at the lines listed in the error both of which contain android:nextFocusDown="@+id/.." which is obviously invalid. Error and Gradle files below

org.gradle.execution.MultipleBuildFailures: Build completed with 1 failures.
    at org.gradle.initialization.DefaultGradleLauncher$ExecuteTasks.run(DefaultGradleLauncher.java:358)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:300)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:292)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.execute(DefaultBuildOperationExecutor.java:174)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.run(DefaultBuildOperationExecutor.java:90)
    at org.gradle.internal.operations.DelegatingBuildOperationExecutor.run(DelegatingBuildOperationExecutor.java:31)
    at org.gradle.initialization.DefaultGradleLauncher.runTasks(DefaultGradleLauncher.java:219)
    at org.gradle.initialization.DefaultGradleLauncher.doBuildStages(DefaultGradleLauncher.java:149)
    at org.gradle.initialization.DefaultGradleLauncher.executeTasks(DefaultGradleLauncher.java:124)
    at org.gradle.internal.invocation.GradleBuildController$1.call(GradleBuildController.java:77)
    at org.gradle.internal.invocation.GradleBuildController$1.call(GradleBuildController.java:74)
    at org.gradle.internal.work.DefaultWorkerLeaseService.withLocks(DefaultWorkerLeaseService.java:154)
    at org.gradle.internal.work.StopShieldingWorkerLeaseService.withLocks(StopShieldingWorkerLeaseService.java:38)
    at org.gradle.internal.invocation.GradleBuildController.doBuild(GradleBuildController.java:96)
    at org.gradle.internal.invocation.GradleBuildController.run(GradleBuildController.java:74)
    at org.gradle.tooling.internal.provider.runner.BuildModelActionRunner.run(BuildModelActionRunner.java:55)
    at org.gradle.launcher.exec.ChainingBuildActionRunner.run(ChainingBuildActionRunner.java:35)
    at org.gradle.launcher.exec.ChainingBuildActionRunner.run(ChainingBuildActionRunner.java:35)
    at org.gradle.tooling.internal.provider.ValidatingBuildActionRunner.run(ValidatingBuildActionRunner.java:32)
    at org.gradle.launcher.exec.RunAsBuildOperationBuildActionRunner$3.run(RunAsBuildOperationBuildActionRunner.java:50)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:300)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:292)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.execute(DefaultBuildOperationExecutor.java:174)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.run(DefaultBuildOperationExecutor.java:90)
    at org.gradle.internal.operations.DelegatingBuildOperationExecutor.run(DelegatingBuildOperationExecutor.java:31)
    at org.gradle.launcher.exec.RunAsBuildOperationBuildActionRunner.run(RunAsBuildOperationBuildActionRunner.java:45)
    at org.gradle.tooling.internal.provider.SubscribableBuildActionRunner.run(SubscribableBuildActionRunner.java:51)
    at org.gradle.launcher.exec.InProcessBuildActionExecuter$1.transform(InProcessBuildActionExecuter.java:47)
    at org.gradle.launcher.exec.InProcessBuildActionExecuter$1.transform(InProcessBuildActionExecuter.java:44)
    at org.gradle.composite.internal.DefaultRootBuildState.run(DefaultRootBuildState.java:79)
    at org.gradle.launcher.exec.InProcessBuildActionExecuter.execute(InProcessBuildActionExecuter.java:44)
    at org.gradle.launcher.exec.InProcessBuildActionExecuter.execute(InProcessBuildActionExecuter.java:30)
    at org.gradle.launcher.exec.BuildTreeScopeBuildActionExecuter.execute(BuildTreeScopeBuildActionExecuter.java:39)
    at org.gradle.launcher.exec.BuildTreeScopeBuildActionExecuter.execute(BuildTreeScopeBuildActionExecuter.java:25)
    at org.gradle.tooling.internal.provider.ContinuousBuildActionExecuter.execute(ContinuousBuildActionExecuter.java:80)
    at org.gradle.tooling.internal.provider.ContinuousBuildActionExecuter.execute(ContinuousBuildActionExecuter.java:53)
    at org.gradle.tooling.internal.provider.ServicesSetupBuildActionExecuter.execute(ServicesSetupBuildActionExecuter.java:62)
    at org.gradle.tooling.internal.provider.ServicesSetupBuildActionExecuter.execute(ServicesSetupBuildActionExecuter.java:34)
    at org.gradle.tooling.internal.provider.GradleThreadBuildActionExecuter.execute(GradleThreadBuildActionExecuter.java:36)
    at org.gradle.tooling.internal.provider.GradleThreadBuildActionExecuter.execute(GradleThreadBuildActionExecuter.java:25)
    at org.gradle.tooling.internal.provider.ParallelismConfigurationBuildActionExecuter.execute(ParallelismConfigurationBuildActionExecuter.java:43)
    at org.gradle.tooling.internal.provider.ParallelismConfigurationBuildActionExecuter.execute(ParallelismConfigurationBuildActionExecuter.java:29)
    at org.gradle.tooling.internal.provider.StartParamsValidatingActionExecuter.execute(StartParamsValidatingActionExecuter.java:59)
    at org.gradle.tooling.internal.provider.StartParamsValidatingActionExecuter.execute(StartParamsValidatingActionExecuter.java:31)
    at org.gradle.tooling.internal.provider.SessionFailureReportingActionExecuter.execute(SessionFailureReportingActionExecuter.java:59)
    at org.gradle.tooling.internal.provider.SessionFailureReportingActionExecuter.execute(SessionFailureReportingActionExecuter.java:44)
    at org.gradle.tooling.internal.provider.SetupLoggingActionExecuter.execute(SetupLoggingActionExecuter.java:46)
    at org.gradle.tooling.internal.provider.SetupLoggingActionExecuter.execute(SetupLoggingActionExecuter.java:30)
    at org.gradle.launcher.daemon.server.exec.ExecuteBuild.doBuild(ExecuteBuild.java:67)
    at org.gradle.launcher.daemon.server.exec.BuildCommandOnly.execute(BuildCommandOnly.java:36)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.WatchForDisconnection.execute(WatchForDisconnection.java:37)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.ResetDeprecationLogger.execute(ResetDeprecationLogger.java:26)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.RequestStopIfSingleUsedDaemon.execute(RequestStopIfSingleUsedDaemon.java:34)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.ForwardClientInput$2.call(ForwardClientInput.java:74)
    at org.gradle.launcher.daemon.server.exec.ForwardClientInput$2.call(ForwardClientInput.java:72)
    at org.gradle.util.Swapper.swap(Swapper.java:38)
    at org.gradle.launcher.daemon.server.exec.ForwardClientInput.execute(ForwardClientInput.java:72)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.LogAndCheckHealth.execute(LogAndCheckHealth.java:55)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.LogToClient.doBuild(LogToClient.java:62)
    at org.gradle.launcher.daemon.server.exec.BuildCommandOnly.execute(BuildCommandOnly.java:36)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.EstablishBuildEnvironment.doBuild(EstablishBuildEnvironment.java:81)
    at org.gradle.launcher.daemon.server.exec.BuildCommandOnly.execute(BuildCommandOnly.java:36)
    at org.gradle.launcher.daemon.server.api.DaemonCommandExecution.proceed(DaemonCommandExecution.java:122)
    at org.gradle.launcher.daemon.server.exec.StartBuildOrRespondWithBusy$1.run(StartBuildOrRespondWithBusy.java:50)
    at org.gradle.launcher.daemon.server.DaemonStateCoordinator$1.run(DaemonStateCoordinator.java:295)
    at org.gradle.internal.concurrent.ExecutorPolicy$CatchAndRecordFailures.onExecute(ExecutorPolicy.java:63)
    at org.gradle.internal.concurrent.ManagedExecutorImpl$1.run(ManagedExecutorImpl.java:46)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at org.gradle.internal.concurrent.ThreadFactoryImpl$ManagedThreadRunnable.run(ThreadFactoryImpl.java:55)
    at java.lang.Thread.run(Thread.java:745)
Caused by: org.gradle.api.tasks.TaskExecutionException: Execution failed for task ':app:mergeQaDebugResources'.
    at org.gradle.api.internal.tasks.execution.ExecuteActionsTaskExecuter.executeActions(ExecuteActionsTaskExecuter.java:110)
    at org.gradle.api.internal.tasks.execution.ExecuteActionsTaskExecuter.execute(ExecuteActionsTaskExecuter.java:77)
    at org.gradle.api.internal.tasks.execution.OutputDirectoryCreatingTaskExecuter.execute(OutputDirectoryCreatingTaskExecuter.java:51)
    at org.gradle.api.internal.tasks.execution.SkipUpToDateTaskExecuter.execute(SkipUpToDateTaskExecuter.java:59)
    at org.gradle.api.internal.tasks.execution.ResolveTaskOutputCachingStateExecuter.execute(ResolveTaskOutputCachingStateExecuter.java:54)
    at org.gradle.api.internal.tasks.execution.ValidatingTaskExecuter.execute(ValidatingTaskExecuter.java:59)
    at org.gradle.api.internal.tasks.execution.SkipEmptySourceFilesTaskExecuter.execute(SkipEmptySourceFilesTaskExecuter.java:101)
    at org.gradle.api.internal.tasks.execution.FinalizeInputFilePropertiesTaskExecuter.execute(FinalizeInputFilePropertiesTaskExecuter.java:44)
    at org.gradle.api.internal.tasks.execution.CleanupStaleOutputsExecuter.execute(CleanupStaleOutputsExecuter.java:91)
    at org.gradle.api.internal.tasks.execution.ResolveTaskArtifactStateTaskExecuter.execute(ResolveTaskArtifactStateTaskExecuter.java:62)
    at org.gradle.api.internal.tasks.execution.SkipTaskWithNoActionsExecuter.execute(SkipTaskWithNoActionsExecuter.java:59)
    at org.gradle.api.internal.tasks.execution.SkipOnlyIfTaskExecuter.execute(SkipOnlyIfTaskExecuter.java:54)
    at org.gradle.api.internal.tasks.execution.ExecuteAtMostOnceTaskExecuter.execute(ExecuteAtMostOnceTaskExecuter.java:43)
    at org.gradle.api.internal.tasks.execution.CatchExceptionTaskExecuter.execute(CatchExceptionTaskExecuter.java:34)
    at org.gradle.api.internal.tasks.execution.EventFiringTaskExecuter$1.run(EventFiringTaskExecuter.java:51)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:300)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:292)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.execute(DefaultBuildOperationExecutor.java:174)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.run(DefaultBuildOperationExecutor.java:90)
    at org.gradle.internal.operations.DelegatingBuildOperationExecutor.run(DelegatingBuildOperationExecutor.java:31)
    at org.gradle.api.internal.tasks.execution.EventFiringTaskExecuter.execute(EventFiringTaskExecuter.java:46)
    at org.gradle.execution.taskgraph.LocalTaskInfoExecutor.execute(LocalTaskInfoExecutor.java:42)
    at org.gradle.execution.taskgraph.DefaultTaskExecutionGraph$BuildOperationAwareWorkItemExecutor.execute(DefaultTaskExecutionGraph.java:277)
    at org.gradle.execution.taskgraph.DefaultTaskExecutionGraph$BuildOperationAwareWorkItemExecutor.execute(DefaultTaskExecutionGraph.java:262)
    at org.gradle.execution.taskgraph.DefaultTaskPlanExecutor$ExecutorWorker$1.execute(DefaultTaskPlanExecutor.java:135)
    at org.gradle.execution.taskgraph.DefaultTaskPlanExecutor$ExecutorWorker$1.execute(DefaultTaskPlanExecutor.java:130)
    at org.gradle.execution.taskgraph.DefaultTaskPlanExecutor$ExecutorWorker.execute(DefaultTaskPlanExecutor.java:200)
    at org.gradle.execution.taskgraph.DefaultTaskPlanExecutor$ExecutorWorker.executeWithWork(DefaultTaskPlanExecutor.java:191)
    at org.gradle.execution.taskgraph.DefaultTaskPlanExecutor$ExecutorWorker.run(DefaultTaskPlanExecutor.java:130)
    at org.gradle.execution.taskgraph.DefaultTaskPlanExecutor.process(DefaultTaskPlanExecutor.java:74)
    at org.gradle.execution.taskgraph.DefaultTaskExecutionGraph.execute(DefaultTaskExecutionGraph.java:143)
    at org.gradle.execution.SelectedTaskExecutionAction.execute(SelectedTaskExecutionAction.java:40)
    at org.gradle.execution.DefaultBuildExecuter.execute(DefaultBuildExecuter.java:40)
    at org.gradle.execution.DefaultBuildExecuter.access$000(DefaultBuildExecuter.java:24)
    at org.gradle.execution.DefaultBuildExecuter$1.proceed(DefaultBuildExecuter.java:46)
    at org.gradle.execution.DryRunBuildExecutionAction.execute(DryRunBuildExecutionAction.java:49)
    at org.gradle.execution.DefaultBuildExecuter.execute(DefaultBuildExecuter.java:40)
    at org.gradle.execution.DefaultBuildExecuter.execute(DefaultBuildExecuter.java:33)
    at org.gradle.initialization.DefaultGradleLauncher$ExecuteTasks.run(DefaultGradleLauncher.java:355)
    ... 77 more
Caused by: org.gradle.internal.UncheckedException: java.util.concurrent.ExecutionException: com.android.builder.internal.aapt.v2.Aapt2Exception: Android resource compilation failed
/Users/chris/.gradle/caches/transforms-1/files-1.1/jetified-sdk-1.3.3.1.aar/73aede16722dc11eb0458244805d63a2/res/layout/zopim_offline_message_fragment.xml:24: error: id 'id/..' has an invalid entry name.
/Users/chris/.gradle/caches/transforms-1/files-1.1/jetified-sdk-1.3.3.1.aar/73aede16722dc11eb0458244805d63a2/res/layout/zopim_offline_message_fragment.xml:39: error: id 'id/..' has an invalid entry name.

    at org.gradle.internal.UncheckedException.throwAsUncheckedException(UncheckedException.java:63)
    at org.gradle.internal.UncheckedException.throwAsUncheckedException(UncheckedException.java:40)
    at org.gradle.internal.reflect.JavaMethod.invoke(JavaMethod.java:76)
    at org.gradle.api.internal.project.taskfactory.IncrementalTaskAction.doExecute(IncrementalTaskAction.java:50)
    at org.gradle.api.internal.project.taskfactory.StandardTaskAction.execute(StandardTaskAction.java:39)
    at org.gradle.api.internal.project.taskfactory.StandardTaskAction.execute(StandardTaskAction.java:26)
    at org.gradle.api.internal.tasks.execution.ExecuteActionsTaskExecuter$1.run(ExecuteActionsTaskExecuter.java:131)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:300)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor$RunnableBuildOperationWorker.execute(DefaultBuildOperationExecutor.java:292)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.execute(DefaultBuildOperationExecutor.java:174)
    at org.gradle.internal.operations.DefaultBuildOperationExecutor.run(DefaultBuildOperationExecutor.java:90)
    at org.gradle.internal.operations.DelegatingBuildOperationExecutor.run(DelegatingBuildOperationExecutor.java:31)
    at org.gradle.api.internal.tasks.execution.ExecuteActionsTaskExecuter.executeAction(ExecuteActionsTaskExecuter.java:120)
    at org.gradle.api.internal.tasks.execution.ExecuteActionsTaskExecuter.executeActions(ExecuteActionsTaskExecuter.java:99)
    ... 115 more
Caused by: java.util.concurrent.ExecutionException: com.android.builder.internal.aapt.v2.Aapt2Exception: Android resource compilation failed
/Users/chris/.gradle/caches/transforms-1/files-1.1/jetified-sdk-1.3.3.1.aar/73aede16722dc11eb0458244805d63a2/res/layout/zopim_offline_message_fragment.xml:24: error: id 'id/..' has an invalid entry name.
/Users/chris/.gradle/caches/transforms-1/files-1.1/jetified-sdk-1.3.3.1.aar/73aede16722dc11eb0458244805d63a2/res/layout/zopim_offline_message_fragment.xml:39: error: id 'id/..' has an invalid entry name.

    at java.util.concurrent.ForkJoinTask.get(ForkJoinTask.java:1006)
    at com.android.ide.common.workers.ExecutorServiceAdapter.close(ExecutorServiceAdapter.kt:56)
    at com.android.build.gradle.internal.aapt.WorkerExecutorResourceCompilationService.close(WorkerExecutorResourceCompilationService.kt:67)
    at com.android.build.gradle.tasks.MergeResources.doFullTaskAction(MergeResources.java:268)
    at com.android.build.gradle.internal.tasks.IncrementalTask.taskAction(IncrementalTask.java:106)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.gradle.internal.reflect.JavaMethod.invoke(JavaMethod.java:73)
    ... 126 more
Caused by: com.android.builder.internal.aapt.v2.Aapt2Exception: Android resource compilation failed
/Users/chris/.gradle/caches/transforms-1/files-1.1/jetified-sdk-1.3.3.1.aar/73aede16722dc11eb0458244805d63a2/res/layout/zopim_offline_message_fragment.xml:24: error: id 'id/..' has an invalid entry name.
/Users/chris/.gradle/caches/transforms-1/files-1.1/jetified-sdk-1.3.3.1.aar/73aede16722dc11eb0458244805d63a2/res/layout/zopim_offline_message_fragment.xml:39: error: id 'id/..' has an invalid entry name.

    at com.android.builder.internal.aapt.v2.Aapt2Exception$Companion.create(Aapt2Exception.kt:45)
    at com.android.builder.internal.aapt.v2.Aapt2Exception$Companion.create$default(Aapt2Exception.kt:39)
    at com.android.builder.internal.aapt.v2.Aapt2DaemonImpl.doCompile(Aapt2DaemonImpl.kt:152)
    at com.android.builder.internal.aapt.v2.Aapt2Daemon.compile(Aapt2Daemon.kt:81)
    at com.android.builder.internal.aapt.v2.Aapt2DaemonManager$LeasedAaptDaemon.compile(Aapt2DaemonManager.kt:170)
    at com.android.build.gradle.internal.res.Aapt2CompileWithBlameRunnable$run$1.invoke(Aapt2CompileWithBlameRunnable.kt:37)
    at com.android.build.gradle.internal.res.Aapt2CompileWithBlameRunnable$run$1.invoke(Aapt2CompileWithBlameRunnable.kt:28)
    at com.android.build.gradle.internal.res.namespaced.Aapt2DaemonManagerService.useAaptDaemon(Aapt2DaemonManagerService.kt:71)
    at com.android.build.gradle.internal.res.namespaced.Aapt2DaemonManagerService.useAaptDaemon$default(Aapt2DaemonManagerService.kt:69)
    at com.android.build.gradle.internal.res.Aapt2CompileWithBlameRunnable.run(Aapt2CompileWithBlameRunnable.kt:34)
    at com.android.ide.common.workers.ExecutorServiceAdapter$submit$submission$1.run(ExecutorServiceAdapter.kt:39)
    at java.util.concurrent.ForkJoinTask$AdaptedRunnableAction.exec(ForkJoinTask.java:1386)
    at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289)
    at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056)
    at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692)
    at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157)

Project build.gradle

 buildscript {
    ext.kotlin_version = '1.3.11'
    repositories {
        google()
        maven { url 'https://maven.google.com'}
        jcenter()
    }
    dependencies {
        classpath 'com.android.tools.build:gradle:3.3.0'
        classpath 'com.google.gms:google-services:4.2.0'
        classpath "org.jetbrains.kotlin:kotlin-gradle-plugin:$kotlin_version"

        // NOTE: Do not place your application dependencies here; they belong
        // in the individual module build.gradle files
    }
}

allprojects {
    repositories {
        maven { url "https://maven.google.com" }
        maven { url 'https://jitpack.io' }
        jcenter()
    }
}

task clean(type: Delete) {
    delete rootProject.buildDir
}

App Module build.gradle

apply plugin: 'com.android.application'

apply plugin: 'kotlin-android'

apply plugin: 'kotlin-android-extensions'

repositories {
    maven { url 'https://zendesk.jfrog.io/zendesk/repo' }
}

android {
    compileSdkVersion 28
    defaultConfig {
        applicationId "com.example.brokenbiometric"
        minSdkVersion 21
        targetSdkVersion 28
        versionCode 1
        versionName "1.0"
        testInstrumentationRunner "androidx.test.runner.AndroidJUnitRunner"
    }
    buildTypes {
        release {
            minifyEnabled false
            proguardFiles getDefaultProguardFile('proguard-android.txt'), 'proguard-rules.pro'
        }
    }
}

dependencies {
    implementation fileTree(dir: 'libs', include: ['*.jar'])
    implementation"org.jetbrains.kotlin:kotlin-stdlib-jdk7:$kotlin_version"
    implementation 'androidx.appcompat:appcompat:1.1.0-alpha01'
    implementation 'androidx.constraintlayout:constraintlayout:2.0.0-alpha3'
    implementation 'androidx.biometric:biometric:1.0.0-alpha03'
    implementation 'com.google.android.material:material:1.1.0-alpha02'
    implementation 'com.google.android.gms:play-services-tasks:16.0.1'
    implementation 'com.zopim.android:sdk:1.3.3.1'

    testImplementation 'junit:junit:4.12'
    androidTestImplementation 'androidx.test:runner:1.1.1'
    androidTestImplementation 'androidx.test.espresso:espresso-core:3.1.1'
}

Answer 1

If you can update to use implementation 'com.zopim.android:sdk:1.4.2' that fixed the issue for me.

Answer 2

I too faced a similar issue , since I have integrated Zendesk Chat support in my android app.

1) Update the Zendesk Chat SDK dependency to implementation 'com.zopim.android:sdk:1.4.2'

2) Along with updating the chat sdk dependency, I had to set the targetSDKversion, compileSDKVersion to API level 28 and buildToolsVersion to '28.0.3' (Currently I'm using Android Studio version 3.3.2)

android {
compileSdkVersion 28
buildToolsVersion "28.0.3"


defaultConfig {
    applicationId "com.project_name.demo"
    minSdkVersion 19
    targetSdkVersion 28
    versionCode 9
    multiDexEnabled true
    testInstrumentationRunner "android.support.test.runner.AndroidJUnitRunner"
}

dependencies {
implementation fileTree(dir: 'libs', include: ['*.jar'])
implementation 'com.android.support:appcompat-v7:28.0.0'
implementation 'com.android.support:design:28.0.0'
implementation 'com.android.support:support-v4:28.0.0'
implementation 'com.android.support:cardview-v7:28.0.0'
implementation 'com.android.support:recyclerview-v7:28.0.0'
implementation 'com.android.support:multidex:1.0.1'
implementation 'com.google.code.gson:gson:2.8.2'

implementation 'com.zopim.android:sdk:1.4.2'
implementation group: 'com.zendesk', name: 'support', version: '2.1.1'

testImplementation 'junit:junit:4.12'
androidTestImplementation 'com.android.support.test:runner:1.0.2'
androidTestImplementation 'com.android.support.test.espresso:espresso-core:3.0.2'
implementation 'com.crashlytics.sdk.android:crashlytics:2.9.5' 
}