Your organization's policies are preventing us from completing this action - Microsoft Office [closed]

Question

When I try to open hyperlinks in a Microsoft Office program like Excel or Outlook the following message is shown:

Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.

How can I resolve this so it opens Hyperlinks with my default browser?

Answer 1

The "official fix" does not support Windows 10. The solution below works for Windows 10:

1. Create a new text file with the content below and save it:

   Windows Registry Editor Version 5.00  [HKEY_CLASSES_ROOT\.html] @="htmlfile" "Content Type"="text/html" "PerceivedType"="text"  [HKEY_CLASSES_ROOT\.htm] @="htmlfile" "Content Type"="text/html" "PerceivedType"="text"  [HKEY_CLASSES_ROOT\.shtm] @="htmlfile" "Content Type"="text/html" "PerceivedType"="text"  [HKEY_CLASSES_ROOT\.shtml] @="htmlfile" "Content Type"="text/html" "PerceivedType"="text"  [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command] @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"\ 

2. Change the extension from .txt to .reg (you might need to show extensions; see simple tutorial here).

3. Execute the file (double-click it).

That's it! Problem solved!

(Source here)

Answer 2

Method 3 - Step 3 from Microsoft support page Hyperlinks are not working in Outlook:

Verify that the String (Default) value of the "HKEY_CLASSES_ROOT .html" key is "htmlfile"

1. Select Start > Run.
2. In the Open box, type regedit, and then select OK.
3. Locate, and then click the following registry subkey:HKEY_CLASSES_ROOT .html
4. Make sure that the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), select Modify, input htmlfile in the Value data box, and then select OK.
5. Exit Registry Editor.

In my case .html default value was incorrectly set to to FirefoxHTML.