Xcode 5.0 Doesn't Symbolicate Crash Log

Question

I have a submitted iOS app and I have the build archive with me. So, I took the crashes from iTunesConnect but when I tried to symbolicate them (dragged the .crash files to Xcode Organizer they didn't get symbolicated. I also pressed the Symbolicate button.

I am using Xcode 5.0, and I am pretty sure that the crashes that I am symbolicating came from the correct version of the build archive that I have.

Any ideas of why it doesn't work?

Thanks!

EDIT

Incident Identifier: E2A64AF6-C8A3-465D-81C3-09674CD18771
Hardware Model:      iPhone4,1
Process:         MyApp [9551]
Path:            /var/mobile/Applications/0B0523C1-0EF9-41D8-AE91-D0C43B8DC00E/MyApp.app/MyApp
Identifier:      MyApp
Version:         ??? (???)
Code Type:       ARM (Native)
Parent Process:  launchd [1]

Date/Time:       2013-09-17 16:42:10.390 -0500
OS Version:      iOS 6.1.3 (10B329)
Report Version:  104

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xc2269d62
Crashed Thread:  0

Thread 0 name:  Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0   libobjc.A.dylib                 0x3975f5b0 objc_msgSend + 16
1   MyApp                           0x00215812 0x100000 + 1136658
2   MyApp                           0x00216ca0 0x100000 + 1141920
3   MyApp                           0x001494e2 0x100000 + 300258
4   UIKit                           0x33898fb0 -[UIApplication _deactivateForReason:notify:] + 396
5   UIKit                           0x338cef26 -[UIApplication _handleApplicationSuspend:eventInfo:] + 310
6   UIKit                           0x338451e2 -[UIApplication handleEvent:withNewEvent:] + 2454
7   UIKit                           0x338446c8 -[UIApplication sendEvent:] + 68
8   UIKit                           0x33844116 _UIApplicationHandleEvent + 6150
9   GraphicsServices                0x3555c5a0 _PurpleEventCallback + 588
10  GraphicsServices                0x3555c1ce PurpleEventCallback + 30
11  CoreFoundation                  0x31a11170 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 32
12  CoreFoundation                  0x31a11112 __CFRunLoopDoSource1 + 134
13  CoreFoundation                  0x31a0ff94 __CFRunLoopRun + 1380
14  CoreFoundation                  0x31982eb8 CFRunLoopRunSpecific + 352
15  CoreFoundation                  0x31982d44 CFRunLoopRunInMode + 100
16  GraphicsServices                0x3555b2e6 GSEventRunModal + 70
17  UIKit                           0x338982fc UIApplicationMain + 1116
18  MyApp                           0x00148b9a 0x100000 + 297882
19  MyApp                           0x001028f4 0x100000 + 10484

Here's one of the crashes.

Answer 1

I had the same problem and for me it was due to the name I had given the Xcode application.

I was still working on production code in 4.6 when the GM version of 5 came out. Prior releases had DPn appended but the GM was called "Xcode" so I renamed it to "Xcode 5". That space was my problem.

Looking in the console log and expanding [symbolicatecrash] stderr: I found the following line after it started looking for my app's symbols:

sh: /Applications/Xcode: No such file or directory

Renaming the application to "Xcode5" and hitting re-symbolicate immediately symbolicated the crash log.

That may not be your exact problem but it's certainly worth expanding that stderr: section in the console log and looking for any errors related to fetching the symbol file for your app.