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WinQual has moved to sysdev.microsoft.com

I have several programs registered with WinQual and have been successfully tracking crash reports sent via WER. after Microsoft's update to WinQual I cannot find any of my programs on the new site.

  • if I select Bug management. it says access denied your company does not have permissions.
  • If I select Administrator. I am listed as the admin and my company is listed.
  • if I select Reports. none of my programs or events are listed
  • if I select Reports -> Software responses. I see one response registered for a specific crash.

So what is my question? I can't find anywhere on the new site where I can send an e-mail to support. Maybe someone else has had the same experience after Microsoft's "update" to WinQual and knows how to recover or view registered programs?

very frustrating not to be able to contact Microsoft.

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Dipthong Avatar asked Feb 17 '12 23:02

Dipthong


1 Answers

It looks like there's a new tool for managing products for Windows Error Reporting called Microsoft Ecosystem Metadata Exchange - this also appears to replace the Product Feedback Mapping Tool. Once you're logged into the new Dev Center you can find it here:

https://sysdev.microsoft.com/en-US/desktop/member/Telemetry/download/MetadataExchange.msi

You'll also need the Windows Live Sign In Assistant:

http://www.microsoft.com/download/en/details.aspx?id=26686

You can then use the Microsoft Ecosystem Metadata Exchange tool to view and update your product details. It looks like it has a PowerShell interface available too.

like image 54
Gareth Oakley Avatar answered Jan 01 '23 23:01

Gareth Oakley