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I have an Android application which is using subscription to monetize money. After 7 days of trial, most of active subscriptions are in payment pending status. After 1 day later, it will automatically become cancelled status.
Is this the problem from Google play or the error of my integration ? Thank you.
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Go to pay.google.com Settings. Under “Payments profile status,” select Close payments profile. Follow the on-screen instructions.
These authorizations happen so Google can make sure the card is valid, and to check that you have enough funds in your account to make the purchase.
Go to play.google.com. At the top right, click your profile icon. Click Payments & subscriptions. Next to the subscription you want to update, click Manage.
I also have this problem and have contacted Google about it. They replied saying that the issue is that the money is not reaching them, and that is why it says "Payment Pending". This means that it is an issue with the users payment reaching Google.
From my experience "Payment Pending" happens for around 50% of my subscriptions. For some of them the money arrives around 20 days after the user placed the order and sometimes it never arrives and it goes through to cancelled.
From this it seems that there is nothing we can do to fix this except from increasing Grace Period.
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