Why does Facebook Graph API say my account is non-active?

Question

We have some code that uses Facebook Open Graph API to display some posts on our home page. It was originally developed by a previous developer and I rewrote it in ASP.NET MVC for our home page (where before it was PHP which I believe was loaded in an iframe). At that time, I used the app ID and secret that were left to me. This has functioned fine for a couple of years. This afternoon, we started getting an error back on our site: "Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform".

No sweat. I figured I just needed to update our ID and secret. Unfortunately, no one seems to remember the user ID that was in control of that app ID. No sweat. I'll make my own. Unfortunately, any ID and secret I use to access posts -- even my own posts on a page totally not related to work -- returns the same access error. I can get name or cover or some other fields, but as soon as I request any posts, I get the error.

Here's an example of what I'm trying:

https://graph.facebook.com/MyCompanyName?fields=cover,name,likes,link,posts.limit(5){created_time,message,link,type,full_picture,picture,source,icon}&access_token=bunchofnumbers|bunchofnumbersandletters

I am aware of the status post at https://developers.facebook.com/status/issues/205942813488872/, but I think I must be doing something wrong since I can't even create new appIDs to get posts with.

Why does Facebook Graph API say my account is non-active?

Thanks.

Answer 1

Please read this article:

Mark Zuckerberg apologises for Facebook's 'mistakes' over Cambridge Analytica

Cambridge University researcher named Aleksandr Kogan had used an app to extract the information of more than 50 million people, and then transferred it to Cambridge Analytica for commercial and political use.

So facebook is changing its policies so that the personal data could be made more secure.

Until then you cant do anything about it.