Why does Azure have this ridiculous behavior ? If a customer encounters an error, I can't ask them to repeat it after I go turn the logging back on.
That is true when you are using the default filesystem for logging. If you set up a storage account and then enable logging you can choose if the logs are sent to the file system or storage.
Take a look at this article under How to Enable Diagnostics
https://azure.microsoft.com/en-us/documentation/articles/web-sites-enable-diagnostic-log/
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