Menu
Apple released for sale a critical update to our iOS app 7 days ago today. Since then, the vast majority of our App Store installs and updates have been the new version, but a small portion of the updates (less than 1%) are the old version, as reported by iTunes Connect. This has continued day after day, and is concerning because some users are getting a crash-prone version of our app.
How are users still updating to the old version 7 days after we released an update? Is there any way to prevent this?
(The targeted iOS versions have not changed; the app is and has only ever been available on the US store.)
470
Luckily, you can download older versions of apps on your iPhone in several safe and legal ways. And it's far easier than you might think! So, here are all the options you have to download old versions of apps.
That means while you'll be able to uninstall the current version of a given app, you won't be able to re-install an older version manually, and there's no simple workaround.
Quicker updatesMany app developers prefer iOS because it's a much more controlled universe to work within. Look at Android. There are several phone manufacturers out there offering Android devices, each having a different camera set up, processor, screen size, RAM options… the hardware is all over the place.
I have seen this behavior before but not lasting more than 24 hours. Your app is released and the App Store app shows the update but still downloads the old IPA. My understanding is that some CDN (Akamai if you sniff the traffic) node has an old version and it never got purged. This is probably the reason that they mention in the "released to App Store email" that it can take 24 hours before it is available anywhere.
I think the best remedy is to email App Store support. Or submit a new version that changes something really minor in the app.
65
If you love us? You can donate to us via Paypal or buy me a coffee so we can maintain and grow! Thank you!
Donate Us With
