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Where do you file bugs for Android/iOS Google Products or Services (AppInvites, Maps, etc...)? [closed]

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I've recently found a bug on the Android SDK for AppInvites.

I searched the web, looking for a bug tracker for AppInvites and couldn't find any.

So I posted on the classic b.android.com receiving this response from a Googler:

Sorry, this tracker is for issues with the Android OS only. Please use https://support.google.com/ to obtain support for Google products or services.

which was not useful at all. The support google page just list support pages for end users, not for developers, and there's nothing there that can work as a bug tracking tool for AppInvite.

So I tried to post in the Google Group [email protected], to just discover a while later that group has been discontinued by Google in favor of StackOverflow. But since I can't do a bug report on a Google Product here I just ask for the right place to report a bug to Google.

Example of Google Products or Services:

  • Google Play Services Android/iOS SDK
  • Google AppInvites Android/iOS SDK
  • Google Maps Android/iOS SDK
  • Google Analytics Android/iOS SDK
  • etc...

So, where do I file a bug to Google about one of its Android (or iOS) SDK / products for developers?

Edit: this question was closed because some people think this is off topic. It's not! This speaks about tools commonly used in development. Finding bug in SDK is part of programming. Filing bug on those instrument is either a good practice and sometimes the only option to have your bug fixed. For this reason I think this is on-topic.

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Daniele Segato Avatar asked Oct 26 '15 09:10

Daniele Segato


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1 Answers

Looking at this question there are mixed answers on how or where to report a bug for Google Services.

In my opinion Google Play Developer Console would be the best option.

Contact Us > App development & technical support

which leads you to http://developer.android.com/support.html. Clicking on Report a platform bug opens the form to submit a bug.

The default template states:

This form is only for reporting bugs found in the Android system while developing Android applications. Use the Tools templates for issues with the developer tools.

Changing the template to Tools bug report links you to http://tools.android.com/filing-bugs, and looking at Project Overview, you can see that Services is one of the projects inside. I think this would be the right place, because Services should be under developer tools.

like image 127
Marko Avatar answered Dec 10 '22 18:12

Marko