When adding an Admin to the Application, I get the error message NAME is not a verified user - even though the user is

Question

I have an issue with adding a developer colleague to the application as an administrator (it doesn't matter if he's added in a developer role, the error stays the same).

Even though the colleague has a verified account with Facebook that he uses, Facebook claims when I try to add him that he "is not a verified" user.

I assume this is a bug, as the account was disabled once by the user (not by Facebook) and has been reactivated.

Who could I contact to sort this issue out?

Answer 1

The other developer will need to verify himself as a Developer by going to http://developers.facebook.com/ before you can add him.

Answer 2

As described here:

https://www.facebook.com/help/?faq=167551763306531

you need to prove yourself worthy via a phone # or credit card.