virtual device of genymotion statred but displaying white screen...?

Question

can any one guide me to solve this issue... i have install the free version of genymotion 2.3.1 v along with virtual box. i created virtual device from the listed one....virtual device is started but it show only the white screen. image of the virtual device is attached here.

i have tried the following solution 1)setting of network adapter configuration(network IP address, DHCP server etc) setting but it doesn't solve my problem..thanks in advance. 2)re-install the genymotion

Answer 1

do the following if you have Intel graphics driver.

Please try to update you graphics card driver to the latest one first from this below link

Intel Drivers auto update download link updated

and then please make sure your color setting is 32 bits after updated the driver, and then try to start the virtual device again.

Answer 2

Please check your graphic card you need graphic card to support it