I am currently a Customer Success Manager at BMC Software for EMEA customers. I work with customers on Adoption and ultimately, Value Realization. I've worked in IBM for 20 years as a worldwide lead on Early Adoption (pre-GA leading to GA success) and Customer Success. I also worked in IBM as a pre-sales solution architect, trusted advisor - and as shown here, provide technical advocacy to help developers. Main skill focus is enterprise blockchain, automation, AI Ops, enterprise architecture, integration, incl. developer advocacy, community - I was the worldwide Hyperledger Foundation Developer community lead (blockchain app development eg. smart contracts, dApps etc) between 2016 - 2020. I try to answer impartially, or equitably.