I am the creator and sole coder of ExpertBox.com (in alpha testing), a free knowledge automation platform where experts can automate and publish (for free or for a fee) their constructs.
If you are an expert in a standardized, predictable, legislated or highly transparent field, you can automate the repetitive parts of your knowledge. The resulting construct interactively converse with your customers on your behalf, freeing your time for more interesting things than repeating yourself.
If you are a business with processes that involve complex processes that require decision making at scale, or require business process automation, or a more transparent logic based alternative to machine learning and artificial intelligence... watch this space.