Francis has been working on improving teams and organisations for over 10 years. He started his career as a programmer/analyst nearly 30 years ago. He is the author of Unicorns in the Mist: from chaotic to chaordic, which is a book on organisation change and improving the workplace dynamic, available from https://leanpub.com/unicorns. He speaks at conferences on Lean and Agile software development, on topics such as Lean adoption and how to use metrics for continuous improvement, as well as key topics for improving the practice of software development. He organised the Manchester Agile Rails Conference, and runs startup weekends.

His consultancy can be found at http://lean-teams.co.uk