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cneeds

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About

Management consultant with considerable experience in many different businesses and disciplines; keenly aware of the radical and rapid changes affecting business today, able to design and implement continual change strategies. Business analyst with proven track record and broad experience in the design and implementation of various systems used successfully in diverse environments. Self motivated informations security leader with the ability to develop, coach and motivate staff while interfacing with executives on all levels.

§ Business systems and network administration § Disaster recovery and business continuity and risk mitigation § Business solutions design, program, document, implement § Excellent communicator, all levels, all cultures § Project design and Management § Customer service § Strategic plan design and implementation § Accounting systems design and technical support § Application and operating systems training § Language skills include: § § VBA 25 yrs § MS Acess 25 yrs § Window's API 20 yrs § MySQL 14 yrs § Php 13 yrs § Javascript 15 yrs § Jquery 14 yrs § HTML3 15 yrs § CSS3 14 yrs § AJAX 15 yrs § XML 12 yrs

Work Experience

Support Technician, Self employed, Gaborone 06/2005 - Present Responsibilities & Achievements § Attend to existing clients using software designed and written by myself. § Supported client IT staff in improving operations and resolving issues to deliver top-notch customer service. § Responded immediately to all client support calls to ensure consistent smooth running of their information systems. § Trained staff and support vendors in system guidelines and usage required to maintain confidentiality, integrity and availability.

Manager, Aon Botswana Limited, Gaborone, Botswana 03/1995 - 05/2005 Responsibilities & Achievements § Manager Information Systems, 2 specialist staff. § Responsible for the organisation's business continuity and disaster recovery design, implementation, testing and periodic review. § Responsible for over sixty clerical staff regarding IT issues § Directly responsible for designing and implementing a cost effective IT Strategy suitable for a global player but based on an African infrastructure. § Designed, wrote and installed a Life Commission tracking system. § Designed, wrote and installed a Short Term Motor Scheme system including claims settlement, annual and monthly premiums, general ledger, cheque printing. § Designed, wrote and installed an Insurance Schedule tracking system. § Wrote and installed direct debit systems to take advantage of the pending Automatic Clearing Bureau.

Qualifications

(ISC)² 2020 - 2020 CISSP—ongoing–not yet certified (All testing venues are currently closed)

Botswana Bureau of Standards, Gaborone 1987 - 1987 ISO 9000:2000 (Lead auditor, documentation, implementation certified)

Computer Society of South Africa, Johannesburg 1975 - 1975 MCSSA (Certified member of the CSSA)

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