Mr. Shin is a Principal Consultant for Resolve Systems. He is a key contributor to the development of customer implementations using the Resolve product. With over 11 years of experience in the software development field, he has been involved in all phases of the development process. His experience ranges from requirements gathering and feature design to testing and documenting customer deliverables. He has hands on experience with GUI development using Resolve and EXT/JS. He has extensive troubleshooting experience with third party products and Oracle database and is proficient in developing in both Windows and Linux. He is skilled in building customer relationships and ensuring successful customer enablement.