Uploading files into Google Cloud Storage: 500 Backend Error

Question

We are trying to upload files into Google Cloud Storage before moving them into BigQuery, but we are often facing '500 Internal Server Error' or '410 Gone' (raw messages below) during some uploads.

We are using the official SDK and have added retry with exponential backoff but the errors are always here. Do you have any advise please ?

Here is how we upload (scala) :

val credential = new GoogleCredential().setAccessToken(accessToken)

val requestInitializer = new HttpRequestInitializer() {
    def initialize(request: HttpRequest): Unit = {
        credential.initialize(request)

        // to avoid read timed out exception
        request.setConnectTimeout(200000)
        request.setReadTimeout(200000)

        request.setIOExceptionHandler(new 
            HttpBackOffIOExceptionHandler(new ExponentialBackOff()))
        request.setUnsuccessfulResponseHandler(new 
            HttpBackOffUnsuccessfulResponseHandler(new ExponentialBackOff()))
    }
}

val storage = new Storage.Builder(
    new NetHttpTransport,
    JacksonFactory.getDefaultInstance,
    requestInitializer
).setApplicationName("MyAppHere").build

val objectMetadata = new StorageObject()
    .setBucket(bucketName)
    .setName(distantFileName)

val isc = new InputStreamContent("binary/octet-stream", fis)
val length = isc.getLength
val insertObject = storage.objects().insert(bucketName, objectMetadata, isc)
// For small files, you may wish to call setDirectUploadEnabled(true), to
// reduce the number of HTTP requests made to the server.
if (length > 0 && length <= 2 * 1000 * 1000 /* 2MB */ ) {
    insertObject.getMediaHttpUploader.setDirectUploadEnabled(true)
}
insertObject.execute()

Our scala dependancies :

"com.google.api-client" % "google-api-client" % "1.18.0-rc",
"com.google.api-client" % "google-api-client-jackson2" % "1.18.0-rc",
"com.google.apis" % "google-api-services-bigquery" % "v2-rev142-1.18.0-rc",
"com.google.apis" % "google-api-services-storage" % "v1-rev1-1.18.0-rc",
"com.google.http-client" % "google-http-client" % "1.18.0-rc",
"com.google.oauth-client" % "google-oauth-client" % "1.18.0-rc"

Raw SDK error responses :

500 Internal Server Error
    {
        "code" : 500,
        "errors" : [ {
        "domain" : "global",
        "message" : "Backend Error",
        "reason" : "backendError"
    } ],
        "message" : "Backend Error"
    }

410 Gone
    {
        "code" : 500,
        "errors" : [ {
        "domain" : "global",
        "message" : "Backend Error",
        "reason" : "backendError"
    } ],
        "message" : "Backend Error"
    }

Answer 1

Every Backend error should be handled with an exponential retry, as there might be service problems.

If the error still persists after let's say 10 hours then you should contact the support in order to provide you 1:1 help to your problem.