Upgrade's application-identifier entitlement string does not match installed application -> rejecting upgrade

Question

I have an iOS app that is now around 3 years old. It is signed with an enterprise profile. We have released seven versions of the software, the last time being almost a year ago. Currently we are trying to do a new release but have found that due to the new security rules in iOS8 that iOS 8.1.3 devices and greater cannot upgrade and must delete and reinstall.

In researching I found similar issues for people who are signing the app with a different profile, but our app is being signed with the same profile. The error claims that our old application-identifier contained a wildcard, which I cannot figure out since we have never changed the bundle id(but, in the developer portal our general appId for all our apps is com.company.*).

I have found that if I build both version 1 and version 2 of the app with Xcode 6.4 I can upgrade successfully and if I build both versions of the app with Xcode 5.1 I can upgrade successfully, the problem is when trying to install a version of the app built with Xcode 6.4 over a version built with Xcode 5.1

The error we get when we attempt the upgrade is:

"Upgrade's application-identifier entitlement string (6Q39SSX4QT.com.company.appName) does not match installed application's application-identifier string (6Q39SSX4QT.com.company.*)"

I have seen some references to needing to include an entitlements.plist file in our app, we have a AppName.entitlements plist file, but none of our apps have a entitlements.plist file(and our other apps do not exhibit this problem though they have been upgraded multiple times since Xcode 5.1 released).

Anyone have any ideas?

Thanks!

Answer 1

I have just had this error - it was because I had changed the development team used to sign the app. Ie I used our company's distribution profile to sign the development version and the client's distribution profile to sign a release version.

Check that the team id in the entitlements is the correct team id (printed in the error message) -> then its the installed app that is wrong. Also check that you haven't specified an application-identifier in an entitlements file. I didn't have an entitlements file at all.

In this case simply delete the app on the device and reinstall it fresh.

Chris