TFS Release Management has a release stuck In Progress

Question

Our Release Managemeng has a job that is stuck "In Progress".

The error is

Communication with the deployer was lost during the deployment. Please make sure (1) the deployer machine has not rebooted during installation and (2) the component timeout is sufficient to copy the files from the drop location to the deployer machine and install the package.

I can't stop or abandon the release. The buttons are all disabled. How can I kill this?

Answer 1

From the Release Manager, go to the Release tab. Enter in the details of the actual release, go to the step that is pending and you will see a a "Stop" Button at the top. That will stop the step and change the step of the Release.

Answer 2

Is the build stuck? Can you restart the build controller and / or the build agent? You can look for them by editing the build definition.