SSRS: HTTP Error 503. The service is unavailable

Question

I have been wanting to deploy my SSRS reports to a Test server. However I found that on that server the SSRS service had stopped, and I had to change the setting so that it used a built in Network Service account. After doing that I found I could start the service. However when I key in the ReportService url in my browser, I get the above error message.

One problem that I had when I changed the settings to the Network Service account is that I got the error message:

"A connection could not be established with the information provide. Hit OK to change your connection settings. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: named Pipes Privider, error: 40 - Could not open a connection to SQL Server)"

Even so, this did not stop the service from starting. As a result of all this I still cannot deploy my reports. How do I fix this?

Answer 1

If you are running SSRS 2016, restart the SSRS services:

1. SQL Server Reporting Services (MSSQLSERVER)
2. SQL Server Reporting Services Web App (MSSQLSERVER)