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Sourcetree Installation - Atlassian Login Stuck

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I am trying to install the SourceTree application on my system. At the step as shown in the image below, I tried logging in through an existing account or otherwise going to the My Atlassian account as well, but I couldn't proceed any further. Can someone please help me out over this? I am able to login but what next? Issue

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Learner Avatar asked Apr 07 '16 06:04

Learner


2 Answers

Tested and working workaround. (Windows 7 x64)

  1. Run the installer for the latest version of SourceTree (For the moment 2.3.1.0), close it when you get the blank login window.

  2. Download the accounts.json file and change YOUR EMAIL HERE to your email.

  3. Create an empty passwd.txt file.

  4. Add these files into %LocalAppData%\Atlassian\SourceTree

  5. Rerun the installer. It should detect the account and password from those files and bypass the request for a login.

To see the evolution/resolution of this problem see this thread

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Mr Rubix Avatar answered Sep 20 '22 16:09

Mr Rubix


Most likely we're using a different version of the installer, but I had exactly the same problem with version 2.1.2.5. Tried everything I could find on the web to no avail.

What worked for me in the end was to disable pop-up blocking in IE. You can either do it globally or adding "*.atlassian.com" to your allowed sites:

IE Privacy Settings

Not a very intuitive solution but it worked.

I believe there are multiple causes to this problem and I understand this solution might not work for all. It seems to me though that it always boils down to the installer not being able to go past the URL below:
https://id.atlassian.com/login?application=sourcetree&continue=https://id.atlassian.com/profile/profile.action

In my case it was pop-up blocker's fault, in other cases it seems changing the internet security settings to Medium or Low does the trick.

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marciowerner Avatar answered Sep 18 '22 16:09

marciowerner