Slack icon not visible any more in notification area [closed]

Question

Not sure why but since recently, the Slack icon in bottom right notification area (Windows 10) isn't visible anymore despite Slack app being checked in "Select which icons appear on the taskbar" section. Consequently I need to keep Slack open at all times in my app bar (which I don't want because it's crowded).

Any idea what's causing the problem here?

Answer 1

Additionally, every time there is a Slack client app update, you have to go into the "Select which icons appear on the taskbar" in Windows 10 to turn on the "new" icon. It seems this changes when the application is updated.

Update on August 5th, 2018. This issue has been around for nearly two years. I sent them this message on the 'help' issue I first submitted 19 months ago:

People,

This issue has persisted for over a year, and a Slack update this morning did the same thing - the icon is in the notification overflow window, instead of on the taskbar. If there is one application that MUST always be visible in the taskbar, it is Slack, and you keep falling down on this basic requirement.

Clearly, with every Slack client update, the operating system thinks it's a new app (with a new GUID or whatever the nomenclature is), so defaults to the notification icon being in the overflow. This is on you. No other application that uses notification icons does this after an update. None. Okay, maybe not none, but I have never encountered another one, and I am a super geek.

It also doesn't help, that after a client update, the old client runs until exited (as the taskbar icon remains visible), but on the next launch, the icon goes into the overflow. So it might appear to the uninformed that the Slack client update didn't trigger the problem, but it did.

Seriously, you need to mark this as important. It only takes about 10 seconds for us users to change the setting on the new icon, after we discover it's missing. But that 10 seconds is multiplied by the number of users who want that icon to stay visible, for every update. That is a LOT of wasted time.