Sidekiq not processing queue

Question

What possible reasons can Sidekiq prevent from processing jobs in the queue? The queue is full. The log file sidekiq.log indicates no activity at all. Thus the queue is full but the log is empty, and Sidekiq does not seem to process items. There seem to no worker processing jobs. Restarting Redis or flush it with FLUSHALL or FLUSHDB as no effect. Sidekiq has been started with

bundle exec sidekiq -L log/sidekiq.log

and produces the following log file:

2013-05-30..Booting Sidekiq 2.12.0 using redis://localhost:6379/0 with options {} 2013-05-30..Running in ruby 1.9.3p374 (2013-01-15 revision 38858) [i686-linux] 2013-05-30..See LICENSE and the LGPL-3.0 for licensing details. 2013-05-30..Starting processing, hit Ctrl-C to stop 

How can you find out what went wrong? Are there any hidden log files?

Answer 1

The reason was in our case: Sidekiq may look for the wrong queue. By default Sidekiq uses a queue named "default". We used two different queue names, and defined them in config/sidekiq.yml

# configuration file for Sidekiq :queues:   - queue_name_1   - queue_name_2 

The problem is that this config file is not automatically loaded by default in your development environment (unlike database.yml or thinking_sphinx.yml for instance) by a simple bundle exec sidekiq command. Thus we wrote our jobs in two certain queues, and Sidekiq was waiting for jobs in a third queue (the default one). You have to pass the path to the config file as a parameter through the -Cor --config option:

bundle exec sidekiq -C ./config/sidekiq.yml 

or you can pass the queue names directly (no spaces allowed here after the comma):

bundle exec sidekiq -q queue_name_1,queue_name_2 

To find the problem out it is helpful to pass the option -v or --verbose at the command line, too, or to use :verbose: true in the sidekiq.yml file. Everything which is defined in a config file is of course useless if the config file is not loaded.. Therefore make sure you are using the right config file first.