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SharePoint 2013 SP1 install error during product configuration: Step 5 Failed, timeout

I am installing SharePoint 2013 SP1 on Windows Server 2012 R2 and cannot get passed Step 5 on the Product configuration manager. The last successful service is the "Document Conversions Launcher Service" then it times out with this error: An exception of type System.ServiceProcess.TimeoutException was thrown

Any ideas on getting this installed properly?

Windows Server 2012 R2 running on Hyper-V VM (4 cores, 12gb RAM),
SQL Server 2012, 
SharePoint 2013 SP1,
Office Professional 2013
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ItsBradMorgan Avatar asked Apr 20 '14 16:04

ItsBradMorgan


1 Answers

In Registry, Add a new key named "AcknowledgedRunningOnAppServer" of DWORD type at the below mentioned locations.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office Server\<var>version</var>\LauncherSettings
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office Server\<var>version</var>\LoadBalancerSettings

Set the value to 1.

Restart the System.

Now the Configuration Wizard should work fine.

Reference - http://support.microsoft.com/kb/2910363

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Priyank Gupta Avatar answered Nov 10 '22 01:11

Priyank Gupta