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we are trying to debug a connectivity issue and I can't seem to run tracert from my azure app service (azure website) instance. If I use the kudu cmd console and run tracert www.ibm.com I get the error "unable to contact IP driver. Error code 1753"
Any suggestions?
801
Ping and Traceroute are not supported on Azure Cloud. To troubleshoot firewall connectivity in Azure cloud, ping and traceroute cannot be used as it is not supported on Azure.
As stated by the Azure Networking Team: Unfortunately ICMP presents risks and problems for our underlying network infrastructure. So you cannot ping them. In fact, if you try it from your system, you will receive Request time out.
Azure web app service intances block ICMP. So you can not use Ping and Tracert on powershell and CMD. However, I recommend you can use tcpping on Azure website kudu console.
PS D:\home> tcpping www.hotmail.com
Connected to www.hotmail.com:80, time taken: 204ms
Connected to www.hotmail.com:80, time taken: 140ms
Connected to www.hotmail.com:80, time taken: 140ms
Connected to www.hotmail.com:80, time taken: 140ms
Complete: 4/4 successfull attempts (100%). Average success time: 156ms
PS D:\home>
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