Roundcube issue : connection to storage server failed

Question

I am getting this error("connection to storage server failed") lines in Roundcube. I have checked everything, configurations, and database user name password, server details all are clean. can anybody tell me what could possibly be the issue? Here I am giving the whole config file.

            <?php
        
        $rcmail_config = array();
        $rcmail_config['debug_level'] = 9;
        
        $rcmail_config['log_driver'] = 'file';
        $rcmail_config['log_date_format'] = 'd-M-Y H:i:s O';
        
        $rcmail_config['syslog_id'] = 'roundcube';
        
        $rcmail_config['syslog_facility'] = LOG_USER;
        
        $rcmail_config['smtp_log'] = true;
        
        $rcmail_config['log_logins'] = false;
        
        $rcmail_config['log_session'] = false;
        
        $rcmail_config['sql_debug'] = false;
        
        $rcmail_config['imap_debug'] = false;
        
        $rcmail_config['ldap_debug'] = false;
        
        $rcmail_config['smtp_debug'] = false;
        
        $rcmail_config['default_port'] = 143;
        
        $rcmail_config['imap_auth_type'] = NULL;
        
        $rcmail_config['imap_delimiter'] = NULL;
        
        $rcmail_config['imap_ns_personal'] = NULL;
        $rcmail_config['imap_ns_other'] = NULL;
        $rcmail_config['imap_ns_shared'] = NULL;
        
        $rcmail_config['imap_force_caps'] = false;
        
        $rcmail_config['imap_force_lsub'] = false;
        
        $rcmail_config['imap_force_ns'] = false;
        
        $rcmail_config['imap_timeout'] = 0;
        
        $rcmail_config['imap_auth_cid'] = NULL;
        
        $rcmail_config['imap_auth_pw'] = NULL;
        
        $rcmail_config['imap_cache'] = NULL;
        
        $rcmail_config['messages_cache'] = false;
        
        
        $rcmail_config['smtp_server'] = '';
        $rcmail_config['smtp_port'] = 25;
        $rcmail_config['smtp_user'] = '%u';
        $rcmail_config['smtp_pass'] = '%p';
        
        $rcmail_config['smtp_auth_type'] = '';
        $rcmail_config['smtp_auth_cid'] = NULL;
        $rcmail_config['smtp_auth_pw'] = NULL;
        
        $rcmail_config['smtp_helo_host'] = '';
        
        $rcmail_config['smtp_timeout'] = 0;
        $rcmail_config['enable_installer'] = true;
        
        $rcmail_config['support_url'] = 'http://poolavadi.com/';
        
        $rcmail_config['skin_logo'] = '';
        
        $rcmail_config['auto_create_user'] = true;
        
        $rcmail_config['log_dir'] = 'logs/';
        
        $rcmail_config['temp_dir'] = 'temp/';
        
        $rcmail_config['message_cache_lifetime'] = '10d';
        
        $rcmail_config['force_https'] = false;
        
        $rcmail_config['use_https'] = false;
        
        $rcmail_config['login_autocomplete'] = 0;
        
        $rcmail_config['login_lc'] = 0;
        
        $rcmail_config['skin_include_php'] = false;
        
        $rcmail_config['display_version'] = false;
        
        $rcmail_config['session_lifetime'] = 10;
        
        $rcmail_config['session_domain'] = '';
        
        $rcmail_config['session_name'] = NULL;
        
        $rcmail_config['session_storage'] = 'db';
        
        $rcmail_config['memcache_hosts'] = NULL; 
        $rcmail_config['ip_check'] = true;
        
        
        $rcmail_config['referer_check'] = false;
        
        $rcmail_config['x_frame_options'] = 'sameorigin';
        
        $rcmail_config['des_key'] = 'nSfL_Rz6tc5NRMqKpw7d&A9=';
        
        $rcmail_config['username_domain'] = 'poolavadi.com';
        $rcmail_config['mail_domain'] = '';
        
        $rcmail_config['password_charset'] = 'ISO-8859-1';
        
        $rcmail_config['sendmail_delay'] = 0;
        
        $rcmail_config['max_recipients'] = 0; 
        
        $rcmail_config['max_group_members'] = 0; 
        
        $rcmail_config['useragent'] = 'Roundcube Webmail/RCMAIL_VERSION';
        
        $rcmail_config['product_name'] = 'பூளவாடி மின்னஞ்சல்';
        
        $rcmail_config['include_host_config'] = false;
        
        $rcmail_config['generic_message_footer'] = '';
        
        $rcmail_config['generic_message_footer_html'] = '';
        
        $rcmail_config['http_received_header'] = false;
        
        $rcmail_config['http_received_header_encrypt'] = false;
        
        $rcmail_config['mail_header_delimiter'] = NULL;
        
        $rcmail_config['line_length'] = 72;
        
        $rcmail_config['send_format_flowed'] = true;
        
        $rcmail_config['dont_override'] = array();
        
        $rcmail_config['identities_level'] = 0;
        
        $rcmail_config['client_mimetypes'] = NULL;  # null == default
        
        $rcmail_config['mime_magic'] = NULL;
        
        $rcmail_config['im_identify_path'] = NULL;
        
        $rcmail_config['im_convert_path'] = NULL;
        
        $rcmail_config['contact_photo_size'] = 160;
        
        $rcmail_config['email_dns_check'] = false;
        
        $rcmail_config['plugins'] = array();
        
        $rcmail_config['message_sort_col'] = '';
        
        $rcmail_config['message_sort_order'] = 'DESC';
        
        $rcmail_config['list_cols'] = array('subject', 'status', 'fromto', 'date', 'size', 'flag', 'attachment');
        
        $rcmail_config['language'] = 'en_us';
        
        $rcmail_config['date_format'] = 'Y-m-d';
        
        $rcmail_config['date_formats'] = array('Y-m-d', 'd-m-Y', 'Y/m/d', 'm/d/Y', 'd/m/Y', 'd.m.Y', 'j.n.Y');
        
        $rcmail_config['time_format'] = 'H:i';
        
        $rcmail_config['time_formats'] = array('G:i', 'H:i', 'g:i a', 'h:i A');
        
        $rcmail_config['date_short'] = 'D H:i';
        
        $rcmail_config['date_long'] = 'Y-m-d H:i';
        
        $rcmail_config['drafts_mbox'] = 'Drafts';
        
        $rcmail_config['junk_mbox'] = 'Junk';
        
        $rcmail_config['sent_mbox'] = 'Sent';
        
        $rcmail_config['trash_mbox'] = 'Trash';
        
        $rcmail_config['default_folders'] = array('INBOX', 'Drafts', 'Sent', 'Junk', 'Trash');
        
        $rcmail_config['create_default_folders'] = false;
        
        $rcmail_config['protect_default_folders'] = true;
        
        $rcmail_config['quota_zero_as_unlimited'] = false;
        
        $rcmail_config['enable_spellcheck'] = true;
        
        $rcmail_config['spellcheck_dictionary'] = false;
        
        $rcmail_config['spellcheck_engine'] = 'pspell';
        
        $rcmail_config['spellcheck_uri'] = '';
        
        $rcmail_config['spellcheck_languages'] = NULL;
        
        $rcmail_config['spellcheck_ignore_caps'] = false;
        
        $rcmail_config['spellcheck_ignore_nums'] = false;
        
        $rcmail_config['spellcheck_ignore_syms'] = false;
        
        $rcmail_config['recipients_separator'] = ',';
        
        $rcmail_config['max_pagesize'] = 200;
        
        $rcmail_config['min_keep_alive'] = 60;
        
        $rcmail_config['upload_progress'] = false;
        
        $rcmail_config['undo_timeout'] = 0;
        $rcmail_config['address_book_type'] = 'sql';
        $rcmail_config['ldap_public'] = array();
        
        $rcmail_config['autocomplete_addressbooks'] = array('sql');
        $rcmail_config['autocomplete_min_length'] = 1;
        
        $rcmail_config['autocomplete_threads'] = 0;
        
        $rcmail_config['autocomplete_max'] = 15;
        
        $rcmail_config['address_template'] = '{street}<br/>{locality} {zipcode}<br/>{country} {region}';
        
        $rcmail_config['addressbook_search_mode'] = 0;
        
        $rcmail_config['default_charset'] = 'ISO-8859-1';
        
        $rcmail_config['skin'] = 'larry';
        
        $rcmail_config['mail_pagesize'] = 50;
        
        $rcmail_config['addressbook_pagesize'] = 50;
        
        $rcmail_config['addressbook_sort_col'] = 'surname';
        
        $rcmail_config['addressbook_name_listing'] = 0;
        
        $rcmail_config['timezone'] = 'auto';
        
        $rcmail_config['prefer_html'] = true;
        
        $rcmail_config['show_images'] = 0;
        
        $rcmail_config['htmleditor'] = 0;
        
        $rcmail_config['prettydate'] = true;
        
        $rcmail_config['draft_autosave'] = 300;
        
        $rcmail_config['preview_pane'] = false;
        
        $rcmail_config['preview_pane_mark_read'] = 0;
        
        $rcmail_config['logout_purge'] = false;
        
        $rcmail_config['logout_expunge'] = false;
        
        $rcmail_config['inline_images'] = true;
        
        $rcmail_config['mime_param_folding'] = 0;
        
        $rcmail_config['skip_deleted'] = false;
        
        $rcmail_config['read_when_deleted'] = true;
        
        $rcmail_config['flag_for_deletion'] = false;
        
        $rcmail_config['keep_alive'] = 60;
        
        $rcmail_config['check_all_folders'] = false;
        
        $rcmail_config['display_next'] = false;
        
        $rcmail_config['autoexpand_threads'] = 0;
        
        $rcmail_config['top_posting'] = false;
        
        $rcmail_config['strip_existing_sig'] = true;
        
        $rcmail_config['show_sig'] = 1;
        
        $rcmail_config['sig_above'] = false;
        
        $rcmail_config['force_7bit'] = false;
        
        $rcmail_config['search_mods'] = NULL;  
        
        $rcmail_config['addressbook_search_mods'] = NULL;  
        
        $rcmail_config['delete_always'] = false;
        
        $rcmail_config['delete_junk'] = false;
        
        $rcmail_config['mdn_requests'] = 0;
        
        $rcmail_config['mdn_default'] = 0;
        
        $rcmail_config['dsn_default'] = 0;
        
        $rcmail_config['reply_same_folder'] = false;
        
        $rcmail_config['forward_attachment'] = false;
        
        $rcmail_config['default_addressbook'] = NULL;
        
        $rcmail_config['spellcheck_before_send'] = false;
        
        $rcmail_config['autocomplete_single'] = false;
        
        $rcmail_config['default_font'] = '';

Answer 1

It means dovecot is not running.

run sudo dovecot

this was the solution I got after spending hours in frustration