Redmine allow user to view only one issue

Question

I have a Redmine installation and would like the ability to grant a user the ability to view (and maybe update) a single issue (not all issues in the project). The catch is that the issue is reported by someone else.

Use Case: Users A,B, and admin C

1. admin C creates two bug reports 1 and 2
2. admin C wants to grant view access to user A on bug 1
3. admin C wants to grant view access to user B on bug 2
4. User A should not be able to access bug2
5. User B should not be able to access bug1

Can this be done with Redmine? I have been messing around with the settings, but I don't see an easy way to accomplish this use case.

If not, are there other bug trackers that do allow for such a use case?

Answer 1

You have at least a couple of more options.

1. Create a new role 'View Own Issues'. Give it issue visibility to just created or assigned issues, flag "Issues can be assigned to this role" and enable just "View issues" and "Add notes".

   Then, you can assign each issue to the proper user.

   The advantage with a private issue is that you can have a set of privileged users as Reporters that will still be able to inspect the issue, since it is still public.

   The downside is that just one user can be assigned to the issue, therefore you have limited freedom.

2. Create a subproject that represents a visibility context and add members as needed. Move the issue to the subproject. You can still see the issue at the upper level, where assigned visibility is shown by the 'Project' field.

Answer 2

You cannot assign view permissions on single issues in redmine.

From the top of my head, you may use one of the following approaches in your scenario:

• If you have only a limited number of users, you may be able to add different trackers (ACIssues and BCIssues), create two roles (AC and BC), associate user A and C with role AC, user B and C with role BC, and set permissions so that role AC has access to ACIssues, and role BC has access to BCIssues.
• Private issues work the way you describe if issue 1 is assigned to user A, and issue 2 is assigned to user B.