QnA Maker Service location restricted to US West

Question

since the structural change of the QnA Maker using Azure Search I recognized the only location to choose for the cognitive service is "US West". The app service and search service belonging to it can still be located anywhere.

Is this working as intended? If so, does the knowledge base of the QnA Maker Service belong to the region of the QnA Maker Service (US West) or does it belong to the region of the App / Search Service (e. g. Western Europe). Where is the data stored and which information reach the service located in "US West"?

Thanks in advance for your replies.

Best regards,

Alexander

Answer 1

Officially, QnA Maker product is available in many Azure Regions (see capture below, from official site here)

But as you mentioned, the location of the endpoint for the administration part seems restricted to West US only:

• the QnA Maker v4 API console tester is only available in West US: https://westus.dev.cognitive.microsoft.com/docs/services/5a93fcf85b4ccd136866eb37/operations/5ac266295b4ccd1554da75ff
• In Azure Portal, when you create a QnA Maker resource, you can only choose West US for the Location field
• Unlike LUIS, there is no eu portal (https://eu.luis.ai/)

So all the Knowledge base "administration" is through this region, on Microsoft side.

To reply to the following question:

Where is the data stored and which information reach the service located in "US West"?

You must remember the QnA Maker architecture (since v4) which is the following:

In the end, your data is You can check in the Azure Search resource that is created with your QnA Maker Service. See the capture below from one of my projects, you can browse the indexes and see your documents in the region you want, in your own subscription:

Previously, before the GA, the data was... on Microsoft subscription?