Profiles installed by MDM service are showing as "Not Verified" after upgrading the device to iOS 6

Question

Profiles installed by MDM service are showing as "Not Verified" after upgrading the device to iOS 6. These profiles were signed by a InCommon cert issued by AddTrust before being pushed to the devices. They were showing as "Verified" before the upgrade. Any ideas what might have caused this?

Answer 1

This might be an untrusted CA in the certificate chain from the cert provider you bought it from. Looks like some CAs are untrusted or missing from iOS6. I had the same problem and included the whole of the cert chain in our cert signing bundle and the issue was resolved. Suggest you open a support case with your cert provider to see if it's a known issue or dig around to see if you can find a list of trusted CAs used in iOS6 - I couldn't find one. Synching the device to iTunes may also refresh the CA list but this didn't work for me this time.

Answer 2

I got exactly the same problem so it is probably a bug in the iOS profile system because the very same SSL certificate is trusted by the browser. Note: Our certificate is of the "*.host.org" type.