PayPal Webpage Not Available in Chrome

Question

I have just stepped through the PayPal Express Checkout Digital Goods integration wizard at https://devtools-paypal.com/integrationwizard/ecdigitalgoods.

I am having what might be a Chrome-specific issue.

When one clicks the "Pay with PayPal" button, as expected, a new browser window opens and happily reports that it is "loading," but just when one might expect to see a page, Chrome reports that the "The webpage is not available."

The page Chrome was trying to load is https://www.sandbox.paypal.com/incontext?token=....

Ultimately, this seems to be a ERR_CONNECTION_RESET problem.

Visiting the same page in Safari does not create the error, but rather allows for the payment as expected.

Has anyone had a similar issue in Chrome or other browsers? Can you suggest a solution?

Answer 1

I just stumbled across this post and wanted to provide some (albeit late) feedback. Most issues in the sandbox are caused by cookies (In most cases because of a mix of production and sandbox cookies and the resulting conflicting information)

if you open a private / incognito browsing session, the issue should disappear.

If this is not the case, please file a ticket with paypal.com/mts

Furthermore, https://devtools-paypal.com/guide/digitalgoods_ec shows how to integrate the PP SDK (the integration wizard is a bit dated)