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Paypal sandbox login error : Some of your info isn't correct. Please try again

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paypal

I can't login to Paypal sandbox and not sure what I'm doing wrong. How can I get past this?

1) Visit https://developer.paypal.com and login -- I am able to do this successfully using my existing Paypal account credentials.

2) Click Sandbox > Accounts which links to this URL https://developer.paypal.com/developer/accounts/

3) Click the link "Login with Paypal" which links to Paypal login screen with email / password and blue log in button.

Apparently I am supposed to re-enter my credentials here to login. But I keep getting the error "Some of your info isn't correct. Please try again."

4) I then try to visit my website and use credentials listed on sandbox developer page but get the same error "Some of your info isn't correct. Please try again."

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TheGrayVacuum Avatar asked Jul 26 '17 05:07

TheGrayVacuum


2 Answers

If you are still experiencing the same issue Login into your developer account https://developer.paypal.com/developer/accounts/

  1. Get to the "Sandbox Accounts"
  2. Select one of the accounts -"View/Edit Accounts"
  3. Under Profile use the Email ID and System Generated Password Provided enter image description here
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iamgilwell Avatar answered Oct 14 '22 00:10

iamgilwell


Even after creating an account, sandbox-acc i was still getting the same problem. I noticed that when you create an account from the sandbox-dashboard

You end up with two accounts. 1. support-facilitator, 2. buyer-facilitator

What you do is, when your check-out integration is ready, and you want to 'check-out'

Use the buyer-facilitator account to login in and make payments.

Note:

The 'env' variable in your integration should be set to 'sandbox' Edit the password for the 'buyer-facilitator' [under > sandbox->account] Use your new password to log-in and make a payment.

The test account comes pre-loaded with 'funds' to facilitate transactions in the sandbox environment.

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ChampR Avatar answered Oct 13 '22 23:10

ChampR