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paypal sandbox - can't change password

When I try to change the password of my paypal sandbox test account, for security, it asks me to enter either a full credit card number or full bank account number. It gives me the last few digits of these accounts, as in the image below:

enter image description here

So the basic problem is this credit card number and bank account number were auto-created by the sandbox when I created these account. I have no idea what either of these numbers actually are. Here's what I have tried:

  • tried creating a new credit card from a valid test card #, tried making it primary. That all worked, but when I go back to the verification screen, my new card doesn't show up -- it's just the same default one.
  • tried googling to find what that test credit card number, or the test bank account numbers are. No dice.
  • For the security challenge, tried choosing secret questions instead of account numbers. There's a glitch in paypal and it won't even take me to that screen, still takes me to cc/bank.
  • Tried resetting password from "forgot password", but the email never comes, because it's sandbox.

I just want to change my password. How can I do this?

like image 260
HerrimanCoder Avatar asked Apr 20 '13 21:04

HerrimanCoder


People also ask

Why can't I change my PayPal password?

If you cannot access your PayPal account then you can also reset your password by pressing the “Having trouble logging in?” button at the login screen. You cannot change your account password using PayPal's mobile app but you can use the app to request a password reset.

How do I change my PayPal from sandbox to live?

Manage your REST API apps in the REST API apps section of My Apps & Credentials page. To move between sandbox and live settings, click the Sandbox or Live toggle.


1 Answers

You can change your sandbox account password from developer.paypal.com.

  1. Go to developer.paypal.com and log in
  2. Click "Applications"
  3. Click "Sandbox accounts"
  4. Select one of your test accounts, then click "Profile"
  5. Click "Change password"
  6. Enter a new password, then click "Save"

Profile Screenshot

PW change

NOTE: If you're trying to change the password and see the error message "please try again" after clicking "Save", make sure the new password has these characteristics:

  • between 8 and 20 characters
  • mix of uppercase, lowercase, letters, numbers, and symbols

Hope this helps! Let me know if you run into any issues.

Thanks,

like image 142
PayPal_Jared Avatar answered Jan 03 '23 00:01

PayPal_Jared