ORA-12705 and ORA-00604 error in production

Question

We have the following ORA error where it prints the error message in different language. This comes very rarely and we will have to restart our application servers. In my analysis I could figured out that, while connecting to database JDBC is internally altering the session by taking user's locale like below

ALTER SESSION SET TIME_ZONE='America/Los_Angeles' NLS_LANGUAGE='LATIN AMERICAN SPANISH' NLS_TERRITORY='LAOS'

Oracle team says, there is no language exists called LATIN AMERICAN SPANISH, please check from application side where is it setting. We have hard times to figure out where it is happening.

Outline of my project, It's a web application developed using following tech stack. 1. Oracle 11g 2. Spring MVC 3.2.3 3. Hibernate 3.5.6 4. JBOSS application servers with clustering.

The following are the logs extracted from DB team side.

*** 2016-05-26 05:23:40.831
*** SESSION ID:(58.51587) 2016-05-26 05:23:40.831
*** CLIENT ID:() 2016-05-26 05:23:40.831
*** SERVICE NAME:(NACCO) 2016-05-26 05:23:40.831
*** MODULE NAME:(JDBC Thin Client) 2016-05-26 05:23:40.831
*** ACTION NAME:() 2016-05-26 05:23:40.831

dbkedDefDump(): Starting a non-incident diagnostic dump (flags=0x0, level=3,    mask=0x0)
----- Error Stack Dump -----
ORA-12705: No se puede acceder a los archivos de datos NLS o se ha especificado un entorno no válido
----- Current SQL Statement for this session (sql_id=b6m5bkmu49p0j) -----
ALTER SESSION SET TIME_ZONE='America/Los_Angeles' NLS_LANGUAGE='LATIN  AMERICAN SPANISH' NLS_TERRITORY='LAOS'

We are having very hard times in figuring out the root cause and fixing it. If any one can help us in fixing or reproducing this issue locally will be appreciated. Thanks in advance.

Exception stack trace for reference

java.lang.Exception: Exception Identifier : 7843441347475577703, java.sql.SQLException: ORA-00604: se ha producido un error a nivel 1 de SQL recursivo

ORA-12705: No se puede acceder a los archivos de datos NLS o se ha especificado un entorno no válido

    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:392)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:385)
    at oracle.jdbc.driver.T4CTTIfun.processError(T4CTTIfun.java:1018)
    at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:497)
    at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)
    at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)
    at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:433)
    at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:950)
    at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:639)
    at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:662)
    at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
    at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:560)
    at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:172)
    at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.createConnectionEventListener(InternalManagedConnectionPool.java:619)
    at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.getConnection(InternalManagedConnectionPool.java:264)
    at org.jboss.resource.connectionmanager.JBossManagedConnectionPool$BasePool.getConnection(JBossManagedConnectionPool.java:575)
    at org.jboss.resource.connectionmanager.BaseConnectionManager2.getManagedConnection(BaseConnectionManager2.java:347)
    at org.jboss.resource.connectionmanager.TxConnectionManager.getManagedConnection(TxConnectionManager.java:330)
    at org.jboss.resource.connectionmanager.BaseConnectionManager2.allocateConnection(BaseConnectionManager2.java:402)
    at org.jboss.resource.connectionmanager.BaseConnectionManager2$ConnectionManagerProxy.allocateConnection(BaseConnectionManager2.java:849)
    at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:89)
    at org.springframework.orm.hibernate3.LocalDataSourceConnectionProvider.getConnection(LocalDataSourceConnectionProvider.java:81)
    at org.hibernate.jdbc.ConnectionManager.openConnection(ConnectionManager.java:446)
    at org.hibernate.jdbc.ConnectionManager.getConnection(ConnectionManager.java:167)
    at org.hibernate.jdbc.JDBCContext.connection(JDBCContext.java:142)
    at org.hibernate.transaction.JDBCTransaction.begin(JDBCTransaction.java:85)
    at org.hibernate.impl.SessionImpl.beginTransaction(SessionImpl.java:1463)
    at org.springframework.orm.hibernate3.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:555)
    at org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:371)
    at org.springframework.transaction.interceptor.TransactionAspectSupport.createTransactionIfNecessary(TransactionAspectSupport.java:335)
    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:105)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
    at com.sun.proxy.$Proxy159.findUserByName(Unknown Source)
    at tavant.twms.web.actions.ManageSSO.createOrUpdateUser(ManageSSO.java:112)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:453)
    at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:292)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:255)
    at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:176)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:265)
    at org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:68)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:138)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at tavant.twms.interceptor.TrimListByElementIdInterceptor.intercept(TrimListByElementIdInterceptor.java:44)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:211)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:190)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:90)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at tavant.twms.interceptor.TwmsFileUploadInterceptor.intercept(TwmsFileUploadInterceptor.java:44)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:100)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:141)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:145)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:171)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at tavant.twms.interceptor.BUSpecificLabelsLocaleInterceptor.intercept(BUSpecificLabelsLocaleInterceptor.java:109)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:164)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:192)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:187)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)
    at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:511)
    at org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:77)
    at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:91)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at tavant.twms.filter.ResponseTimeLogFilter.doFilter(ResponseTimeLogFilter.java:90)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:143)
    at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at tavant.twms.filter.SelectedBusinessUnitsFilter.doFilter(SelectedBusinessUnitsFilter.java:39)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:562)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
    at java.lang.Thread.run(Thread.java:662)

---

All, We have the following system properties are being set in all my production servers, we are still facing this issue though.

user.language: en
user.country: US
user.timezone: America/Los_Angeles

Any help will be appreciated.

Thanks Naveen

Answer 1

When establishing a connection to the Database, the Oracle JDBC thin driver looks up the default Java Locale, retrieves the language and territory and executes an ALTER SESSION to set NLS_LANGUAGE and NLS_TERRITORY.

This works quite well for me: I'm French, I live in Paris and when I connect to a Database in the US, I get the error messages in French automatically and that's because my Locale is set to french/France.

The thin driver calls Locale.getDefault(Category.FORMAT) and from there figures out the language and territory.

I tried to set my Locale to es/419 by doing this Locale.setDefault(new Locale("es","419")); and I can see that the driver executes the following query:

ALTER SESSION SET TIME_ZONE='Europe/Paris' NLS_LANGUAGE='LATIN AMERICAN SPANISH' NLS_TERRITORY='AMERICA'

(We can ignore the time_zone)

This seams to work fine in my setup. If it doesn't in yours maybe you can try a different language. You can change the default language by setting the user.language and user.country system properties when you start your Java runtime.

For example if I do this:

java -Duser.language=es -Duser.country=ES ...

then the driver executes the following query when it connects:

ALTER SESSION SET TIME_ZONE='Europe/Paris' NLS_LANGUAGE='SPANISH' NLS_TERRITORY='SPAIN'

es_ES must be very common and I'd be shocked if it didn't work in your environment.

I understand that you use JBOSS so these two -D system properties should be set in the command line that starts JBOSS. Note that if you prefer you can also achieve the same thing from within your code by calling Locale.setDefault.

Good luck!