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Office 365, outlook add-in icon does not update [closed]

Developing an office 365, outlook add-in. Changed the add-in icon (Basically just replaced the old icons with new one. Icons have the same name.). Icon comes up fine on OWA but on Outlook 2016 add-in still, shows the old icon.

Troubleshooting steps till now :

  • Uninstall reinstall add-in => no effect.
  • Uninstall add-in, restart Outlook 2016, reinstall add-in => no effect.
  • Reset customizations from 'Customize Ribbon' option inside 'Outlook Options' => no effect.
  • Restarted server => no effect

validate-office-addin shows 'manifest.xml' as valid.

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Alfred D'Souza Avatar asked Dec 23 '22 15:12

Alfred D'Souza


2 Answers

You need to delete the local cache. Delete the contents of %LOCALAPPDATA%\Microsoft\Office\16.0\Wef\

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Rick Kirkham Avatar answered Dec 27 '22 06:12

Rick Kirkham


I resolved it by simply renaming the icon files and updating the manifest files accordingly.

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Alfred D'Souza Avatar answered Dec 27 '22 05:12

Alfred D'Souza