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I'm sending out a notification email every day to our customers, when new data in our service becomes available. No, it's not spam, it's a notification that customers have asked for, and can be turned off - just in case you were wondering. :)
I noticed that some websites have a [email protected] address which they use to send all the notifications?
Why not just use an email address that is an alias to the support email. That way, if somebody replies to a notification (meaning they have a question) it goes directly to support. Why even bother explaining that "BTW, this email is not supposed to be used for support, please don't reply - use something else instead" when you could just have both pointing to the same inbox anyway? Or is there some other reason that I'm missing?
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Sending emails with a noreply address is a painfully bad idea. Not only will it upset your customers, but it can have a seriously negative impact on your email deliverability. It's better to set up your email campaigns, newsletters, and transactional emails with senders that instill confidence in your audience.
A no-reply email is an address that uses the format “[email protected].” Many businesses use this format to send marketing emails or transactional emails, such as receipts or shipping information. The goal is to prevent customers from flooding the email inbox with unnecessary responses.
Responding to a noreply email is a waste of your precious time, as the sender will not receive your response. Instead, your email service provider will send you a message indicating that your email was not sent.
Maybe they don't want to read all the vacation and failure notices.
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