No users in Firebase Audiences when the event count is 0

Question

I have several Audiences defined in Firebase, however in some of them I haven't registered a single user still, while in others I have thousands registered.

My only guess is that it happens because I have an event condition defined with count = 0.

For example, I have these two Audiences:

• Users that failed to login but then succeed.
• Users that failed to login and never succeed.

For that, I have two events defined: login_succeed and login_failed.

The first Audience is defined as follows:

The second Audience is defined as follows:

The issue: There are no users registered for the second condition, and we know that there are many users that can't login in the app.

I have other Audiences that define count = 0 as well and all of them are empty.

Is this a Firebase issue? That count = 0 in an event is not supported when defining Audiences?

Thanks for your help!

Answer 1

Currently, an audience is only counted when there is an event that satisfies the audience filter. If there is no event login_successful logged yet, there will be no audience. The number of users will be correct once there is audience count > 0 so currently, there is only positive case.